Review Requests
31 guides covering review requests on the Sparkforge platform.
- Attach Photos to Review Requests (Email & SMS) in Sparkforge Sparkforge lets you attach up to five photos to a review request from the Send Review Request modal. Photos send with email and SMS, appear in the contact’s Con
- Call Tracking and Missed Call Text Back Through Google Business Profile Sparkforge's Google Business Profile integration moves your real business number to the secondary slot and adds a Sparkforge tracking number to the primary slot
- Custom SMS Templates for Recurring Review Requests Build custom SMS templates for recurring review requests, personalize them with tokens and dynamic images, and assign different templates to each retry stage in
- Customize Review Request Messages (SMS/Email) Sparkforge review requests automate SMS and email asks after check-in, retry on a schedule until clicked, and route to your Review Link. Configure templates, ca
- Generate AI‑Powered Review Summaries within Sparkforge Sparkforge auto-generates an AI summary card for every connected review location, rolling sentiment and recurring themes into one view. Filter by location and d
- Getting Started with Reviews AI Agents Reviews AI Agents in Sparkforge respond to reviews automatically using tone, sentiment, and style settings you control. Assign agents by sentiment, configure fa
- Guided Review Setup Wizard (Reputation Management) The Guided Review Setup Wizard in Sparkforge walks new sub-accounts through six steps to connect review platforms, configure a review link, send a first request
- How to Address Negative Reviews and Manage Reputation with Sparkforge Negative reviews are recoverable. Respond promptly, take the conversation offline, and use Sparkforge's reputation dashboard to monitor every platform, automate
- How to Customize and Embed Review Widgets in Sparkforge Sparkforge review widgets pull live Google and Facebook reviews, let you control layout, content, and theme, and embed on any site with a single code snippet.
- How to Dispute a Google Review and Check Open the contact in Conversations and click Dispute this review to send a takedown request to Google. Use the same flow to check the status of any review you ha
- How to Integrate Multiple Review Platforms in Sparkforge Sparkforge pulls reviews from 50+ platforms — Yelp, Trustpilot, Google, TripAdvisor, and more — into one dashboard. Add the public review URL for each site and
- How to Send Review Requests Sparkforge sends Google and third-party review requests three ways: Quick Actions for one-off manual sends, Workflow actions for automation, and the Reputation
- How to Set up Digital QR Code for Maximising Review Generation Sparkforge Reputation generates QR codes that point at any review page you choose. Brand them with your logo, print or share them digitally, and watch scan coun
- How to Setup Workflow Triggers for Google and Facebook Reviews The Review Received workflow trigger fires on new Google or Facebook reviews. Filter by source, rating, or spam status, then map review fields into automated ac
- How to fix when the Review Request Email is not sending Confirm the SMTP sender matches the user sending the review request, validate any custom values render correctly in the email body, and account for Mailgun deli
- How to send Review Request via Whatsapp Sparkforge can send Google or Facebook review requests over WhatsApp — one at a time, in bulk via CSV, or automatically through a workflow triggered by events l
- How to send recurring emails with multiple email templates Reputation Management in Sparkforge lets you assign a different email template to each follow-up in a recurring review request. Configure retries, templates, an
- Manual Reviews (Labs) in Sparkforge: Add & Display Offline Reviews Manual Reviews lets you record reviews collected outside connected platforms (paper forms, emails, calls) inside Sparkforge. Add them one at a time or via CSV,
- Maximizing Customer Engagement with Reviews AI: A Guide to Suggestive and Auto-Pilot Modes Reviews AI generates responses to Google and Facebook reviews in two modes: Suggestive (you approve each reply) or Auto-Pilot (fully automated based on star rat
- Multi-Channel Review Requests Open the Reviews section, click Send Review Request, check SMS, email, and WhatsApp, customize each message, and send. Tracking shows which channels drive the m
- Reputation - Breaking Down the Reputation Overview Tab The Reputation Overview tab in Sparkforge sub-accounts summarizes review volume, sentiment, listings, and request activity over a time window you set. Filter ea
- Reputation - Breaking Down the Reviews Tab The Reputation Reviews tab is where you filter and respond to Google and Facebook reviews without leaving Sparkforge. Open it from the left menu under Reputatio
- Reputation Management - Customizing the Review Widget The Sparkforge review widget shows your Google and Facebook reviews on any site. Configure it in sub-account Reputation Management settings, then add it via the
- Reputation Management - Market Comparison & why you should choose Sparkforge to boost your online reputation Sparkforge reputation management covers review requests by email, SMS, and QR code, multi-platform collection (Google, Facebook, Yelp), AI sentiment analysis, o
- Reputation Management: Adding Multiple Review Links to Emails The Review Links element lets you drop multiple connected review platforms into a single email template. Customers pick the platform they prefer, and auto-valid
- Reputation Management: New Widget Types + Full AI Summary Control Sparkforge ships two new review widget types (Floating Badge and Slider), a visual style editor, and full control over AI summary length and placement. No code
- Reputation Management: Personalize Recurring Emails Sparkforge Reputation Management lets you assign a different email template to each follow-up in a recurring review request, so customers don't see identical em
- Review Request Balancing Across Platforms Turn on Review Balancing in Reputation > Settings > Review Link, pick your Google Business Profile and Facebook page, then set the redirect ratio (default is 50
- Spam Detection of Reviews Sparkforge Reputation flags suspected spam reviews automatically, lets you mark or unmark reviews manually, filters the inbox by spam status, and stops AI from
- Understanding Your Profile Progress Tracker & Health Score The Profile Progress Tracker shows your business profile completion as a live percentage, and the Health Score grades the quality. A smart to-do list prioritize
- Yext: Online Listings Business Scan Report The Online Listings Business Scan Report inside Sparkforge audits how a location's data shows up across the web, then gives a report you can use to decide on a