Reviews Tab in Sparkforge: Filter and Respond
The Reputation Reviews tab is where you filter and respond to Google and Facebook reviews without leaving Sparkforge. Open it from the left menu under Reputation.
The Reviews tab keeps Google and Facebook reviews in one place so you can filter by source, rating, and status, then respond inline.
Open the Reviews tab
From the left menu choose Reputation > Reviews. The list pulls in everything synced from your connected Google Business Profile and Facebook integrations.
What you can do here
- Filter by source (Google, Facebook), star rating, response status, or date.
- Reply to a review directly. Replies post back to the source platform.
- Open a review to see the contact record if it matches a customer in the CRM.
- Start a Google review dispute when a review violates Google's policy.
Frequently Asked Questions
Do replies posted here show up on Google?
Yes. Replies sync back to the source platform once the integration is connected and authorized.
Why are some reviews missing?
Confirm Google Business Profile and Facebook are connected in sub-account integrations. Reviews backfill after a successful sync.
Can I dispute a Google review from this tab?
Yes. Open the review and choose the dispute option. Google's policy team makes the final call.
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