Conversation AI

18 guides covering conversation ai on the Sparkforge platform.

• Bot Status for Individual Contacts | Conversation AI Sparkforge Conversation AI lets you toggle bot status on a per-contact basis from the Message Composer. Active responds to all messages, Sleep pauses temporaril
• Chatbot Appointment Cancellation & Rescheduling Guide Form-Based Conversation AI bots in Sparkforge can cancel or reschedule appointments inside the conversation, including bulk handling for contacts with multiple
• Conversation AI Audio response Audio Response lets Sparkforge Conversation AI accept voice notes and audio files on WhatsApp, Messenger, Instagram, and SMS/MMS. The bot transcribes the audio
• Conversation AI Dashboard: All-Agent Analytics The Conversation AI Dashboard consolidates performance across every agent in Sparkforge with Date Range, Channel, and Agent filters. Access is controlled by the
• Conversation AI Email Channel Support in Sparkforge Conversation AI now responds to inbound email inside Sparkforge with full thread continuity, branded or plain-text replies, language detection, and the same wor
• Conversation AI Flow Builder: Setup Guide The Conversation AI Flow Builder is a visual designer for goal-oriented bot conversations in Sparkforge. Configure bot settings, add AI actions like Capture, Bo
• Conversation AI Public API The Conversation AI API gives developers programmatic control over Sparkforge AI agents, actions, and message generations. Authenticate with a Personal Integrat
• Conversation AI: Snapshot Support - How to Snapshot Fully Configured Conversation AI Bots The Conversation AI snapshot feature copies a fully configured bot — prompts, actions, web crawler URLs, and FAQs — into a reusable snapshot you can import into
• Conversation Summary and Transcript Conversation AI can generate a summary and transcript after a conversation has been inactive for a set time. Enable it on the bot, configure inactivity time and
• Conversations AI Image Response Conversations AI Image Response lets Sparkforge bots interpret customer-shared images (JPG, JPEG, PNG) and reply with context-aware messages on Live Chat, Faceb
• Guided Form Based Setup for Conversation AI Guided Form bot setup in Sparkforge Conversation AI builds a logic-driven chatbot from a form instead of a written prompt. Define objectives, set actions, and l
• Managing Granular Permissions for Conversation AI Agents Granular permissions in Sparkforge let you decide which staff can manage Conversation AI Agents, edit goals, or train bots. Toggles live under each user's Roles
• New Knowledge Sources & Quality Upgrades for Conversation AI Sparkforge Conversation AI now learns from tables, rich-text, and file uploads, and a re-ranker selects the best snippet before each answer. Every reply links b
• Response Style Settings for Conversation AI Response Style Settings control how long Conversation AI replies are: Concise (~30 words), Balanced (~80), or Detailed (~200). Settings apply per bot so differe
• Sparkforge Conversation AI Agents Dashboard Analytics Meta Sparkforge's Conversation AI Agents Dashboard consolidates analytics for every AI agent into one screen. Filter by date range, channel, and agent to compare per
• Sparkforge Conversation AI Multiple Calendars for Appointment Booking Conversation AI Multiple Calendars lets your booking bot route requests to the right calendar based on user intent. Configure several calendars, optional keywor
• Sparkforge: Forward Emails from Conversations Inbox Sparkforge lets you forward an inbound email from any Conversation thread to external recipients while keeping the original formatting, attachments, and audit h
• Using Conversation AI on Mobile (Sparkforge & Sparkforge) Set up Conversation AI once on desktop (Settings > Conversation AI), then use Autopilot or Suggestive mode in the Sparkforge mobile app on WhatsApp, Facebook Me