Agency Settings
19 guides covering agency settings on the Sparkforge platform.
- Agency Company Settings in Sparkforge: Full Setup Guide Agency Company Settings is the central panel for branding, whitelabel domains, AI toggles, and global controls across every Sparkforge subaccount. Configure it
- Banner Management in Sparkforge - Control In‑App Banners Banner Management in Sparkforge Agency Settings is the central place to enable, disable, and reorder in-app banners across the agency and connected sub-accounts
- Billing Related Questions for Agencies Agency billing lives in Settings > Billing. Upgrade or cancel from the same panel, view invoices under Payments, and request short-term financial assistance if
- Customizing Sparkforge Menus: A Guide to Custom Menu Links Custom Menu Links let agency admins add their own items to the Sparkforge sidebar, opening as embedded iframes, new tabs, or current-tab redirects, with role-ba
- Drip Mode in Reviews AI — Automated Backlog Replies Drip Mode is a Reviews AI campaign that automatically replies to old, unanswered reviews at a controlled cadence. Set a daily cap, time window, minimum review a
- How do I find my Agency's Relationship Number in Sparkforge? Switch to Agency View, open Settings → Company, and copy the Relationship Number from the Company Data field. Only Agency Admins and Owners can view it.
- How to Brand System-Generated Links (API Domain) An API domain (also called branded domain) replaces the default domain in system-generated links — forms, surveys, calendars, trigger links, payment links, and
- How to Delete a Subaccount/Location Delete a sub-account from Agency View → Sub-Accounts → Manage Client → Actions → Delete. You have a 24-hour grace period to undo. After 24 hours, all data, cont
- How to Upgrade to Sparkforge’s Agency Pro ($497) Plan Upgrade from Settings to Billing, open the subscription panel, choose a higher tier (Classic, Standard, or Pro), and confirm payment. The new plan and pricing a
- How to change Agency's address in Sparkforge? Switch to Agency View, open Settings → Company, edit the Company Address fields, and save. Changes apply across billing and platform communications immediately.
- How to make agency subscription payments with 3DS cards? 3DS cards need cardholder authentication, so they break Sparkforge agency auto-renewals. Reactivate by retrying the failed invoice from Agency Settings and comp
- Login As User (Agency Admin Only) Login As User lets agency admins switch into a sub-account user's session without that user's credentials. The agency admin must have the Enable Login As permis
- Optimize Experience Features Open Agency Settings > Company and scroll to Optimize Experience to toggle NPS surveys, product guides, daily update emails, and beta feature access on or off.
- SaaS: Multiple Payment Providers/UI Enhancement When enabling SaaS for a subaccount, pick which account, Stripe or your agency account, handles billing. Each subaccount can use its own provider, and admins se
- Snapshots Version Management for Sparkforge Agencies Snapshot Version Management records a new version every time you successfully refresh a snapshot in Sparkforge, with a per-version summary of added, removed, an
- Sparkforge Agency Tax ID Guide for Billing Compliance Add or update your agency Tax ID under Agency Settings > Billing > Payments. Pick the correct regional Tax ID type, enter the number, and save. Valid VAT IDs ma
- Step by Step Guide to Understanding Labs in Sparkforge Sparkforge Labs is the early-access program for new features. Agency admins enable Agency-level features and assign sub-account features; sub-account admins tog
- SubAccount Launchpad LaunchPad is the in-app onboarding workspace for Sparkforge sub-accounts. It groups setup tasks by business outcome, plays short videos, and runs click-by-click
- Unified Payment Options for Sparkforge SaaS V1 & V2 Unified Payment Options give every Sparkforge SaaS location a consistent checkout: card, wallet, and (for agencies) agency-card payments — with role-based visib