Sparkforge Labs: Early Access to New Features

Sparkforge Labs is the early-access program for new and evolving features. Use it to test changes, gather feedback, and prepare your team before a feature reaches general availability. Labs has two scopes: Agency-level features and sub-account features.

What Labs gives you

• Early access to upcoming features so you can plan training and SOPs.
• Targeted rollout — enable only for selected sub-accounts to run controlled pilots.
• Direct feedback with screenshots and video to the product team.
• Risk reduction — validate behavior before enabling for all clients.

Agency Labs vs Sub-Account Labs

Agency Labs

• Affects: Agency and assigned sub-accounts.
• Who can enable: Agency Owners and Admins.
• Where: Agency view → Settings → Labs (Agency / Sub-account tabs).
• Rollout: Toggle ON at Agency level, then click Manage to assign sub-accounts.

Sub-Account Labs

• Affects: Only the current sub-account.
• Who can enable: Sub-account Admins, plus Agency roles working inside the sub-account.
• Where: Sub-account view → Settings → Labs.
• Rollout: Toggle ON in the sub-account directly.

How to read a Labs feature card

Each Labs feature appears as a card with these elements:

• Title and Description — what the feature does.
• Live in X Days — estimated days to general availability (subject to change).
• Toggle ON/OFF — enable or disable in the current context.
• Submit Feedback — direct line to the product team.
• Change Log, Support Doc, and Media links.
• Manage (Agency → Sub-account tab only) — assign to specific sub-accounts.

Visibility vs Enablement

Sub-account Labs features have two settings:

• Visibility — whether the feature card appears in Settings → Labs.
• Enabled — whether the feature is turned on for that sub-account.

A feature can be visible without being enabled, which lets agencies introduce features for discovery without flipping them on.

Plan differences: Unlimited and Pro plans support visibility defaults and per-sub-account visibility and enablement controls. The Starter plan keeps Labs features visible by default and does not show visibility or enablement controls.

How to enable an Agency-only feature

1. Log in to your Agency account.
2. Go to Settings → Labs → Agency tab.
3. Open the feature card and review the description and release timeline.
4. Toggle the feature ON.

How to assign a sub-account feature from Agency view

1. Log in to your Agency account.
2. Go to Settings → Labs → Sub-account tab.
3. Open the feature card.
4. Click Manage and select the sub-account(s) for visibility, enablement, or both.
5. Click Save.
6. Switch into the sub-account and refresh the affected area to confirm.

How to enable a sub-account feature directly

1. In the target sub-account, open Settings → Labs.
2. Find the feature card and toggle it ON.
3. Refresh or re-open the affected module to see the change.

How to submit feedback

1. Open Settings in Agency or sub-account view.
2. Click Labs.
3. On the relevant card, click Submit Feedback.
4. Add a clear subject and message. Attach screenshots or video where useful.
5. Click Submit.