How to Manage the Account Billing Dashboard in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

Open Settings > Billing in any Sparkforge sub-account to manage subscriptions, payment methods, billing addresses, charges, invoices, and wallet balances in one place.

The Billing Dashboard inside each Sparkforge sub-account is the single place for subscriptions, payment methods, billing addresses, charges, invoices, and wallet balances. Open it from Settings > Billing.

What the Dashboard Covers

Manage subscriptions
Payment methods
Billing information
Transaction history
Wallet balances

Manage Subscriptions

See every active subscription tied to the sub-account:

SaaS Subscriptions: Software-as-a-service plans.
Reselling Subscriptions: Reselling-related subscriptions.
Marketplace App Subscriptions: Marketplace apps integrated into your workflow.

Payment Methods

Add new cards as needed.
Delete outdated or unused cards.
Set a primary card as the default for transactions.

Update Billing Information

Update your billing address from the Billing section. Accurate billing details are required for recurring products in many regions, so keep this current.

View Charges and Transaction History

Detailed charge history.
Downloadable invoices.
Full transaction log for spend monitoring.

Wallet Balances

The wallet lets you load funds in bulk that convert to credits. Service usage spends those credits instead of charging your card per event.

When credits drop below the threshold you set, your default card is automatically charged to refill the wallet so paid services do not pause.

Wallet Capabilities

View current balance at a glance.
Track complimentary credits separately.
Add funds to keep services uninterrupted.

Frequently Asked Questions

Why aren't customers receiving receipts for wallet reloads or SaaS rebills?

Wallet credit reloads, like $25 top-ups for SMS or email usage, are visible to the agency but are not emailed to clients by default. SaaS plan rebill receipts come from Stripe. Open your Stripe account, go to Settings, then Email Receipts, and enable receipts for successful payments.

How do I add a new payment method?

Open the Payment Methods section in Billing, click Add New Card, and enter the card details.

Can I have multiple active subscriptions on one sub-account?

Yes. SaaS, Reselling, and Marketplace app subscriptions all show in the Subscriptions section.

Where do I update my billing address?

In the Billing section, find the Billing Information area and click Edit.

How do I add funds to my wallet?

In the Wallet section, click Add Funds and follow the prompts to load the amount you want.