How to Set Up Automated Email and SMS Follow-Up in Sparkforge

Automated workflows handle follow-up so you don't have to remember. Sparkforge fires email and SMS sequences off triggers like form submissions, then drips messages in batches you control.

Email follow-up from a form submission

1. Go to Automation.
2. Click Create Workflow → Select a Recipe.
3. Choose Email Drip Sequence.
4. Configure the trigger Form Submitted: click Add filter, set Form is, pick the form, click Save.
5. Edit each email action (subject, message, attachments) and click Save Action.
6. Click Publish.
7. Click Save.

SMS follow-up from a form submission

SMS opens fast and stays top-of-mind. Pair it with email drips for layered follow-up.

1. Go to Automation.
2. Click Create Workflow → Start from scratch.
3. Add the trigger Form Submitted: click Add filter, set Form is, pick the form, click Save.
4. Add the Send SMS action and write the message clearly. Click Save Action.
5. Add a Drip action before Send SMS.
6. Set batch size to 100 and the drip interval to every 1 day. Click Save Action.
7. Click Publish.
8. Click Save.

Why drip in batches

Sending 1,000 SMS at once can flag carrier filters and tank deliverability. Batching 100 per day keeps sends within carrier expectations and protects the number's reputation. The same logic applies to large email lists.

Common trigger and action combos