Workflow Action: Edit Conversation in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

The Edit Conversation action changes a conversation's read state and archive status without manual clicks. Pair it with reply or appointment triggers to keep your inbox clean.

The Edit Conversation action updates a conversation's status from inside a workflow. Use it to mark threads read or unread, archive resolved conversations, or unarchive when something needs attention again.

What you can change

Mark as Read or Unread.
Move the conversation to Archive.
Unarchive back to the Recents tab.

Field reference

Field	Description	Required
Mark as Read or Unread	None, Mark as Read, or Mark as Unread.	No
Archive or Unarchive	None, Archive, or Unarchive (moves to Recents).	No

How to configure

Add the Edit Conversation action.
Give it a clear name, like Mark Read & Archive.
Pick a read state.
Pick an archive state.
Save and publish.

Suggested triggers

Contact Replied — auto-mark the thread read once they answer.
Appointment Status Changed — archive the conversation when the appointment is marked complete.

Example

Goal: keep resolved support threads out of the active inbox.

Trigger on Contact Replied.
Add Edit Conversation.
Set Mark as Read and Archive.

Resolved threads disappear from the active list automatically. Your team focuses on what's still open.

Frequently Asked Questions

Can I unarchive a conversation later in the same workflow?

Yes. Add a second Edit Conversation action with Unarchive selected, gated by whatever trigger or condition makes sense.

Does archiving delete the conversation?

No. Archive only hides it from the Recents tab. The thread, messages, and contact history all stay intact.

Will the contact see anything when I mark a conversation read?

No. Read/unread is an internal state for your team's inbox view. The contact sees nothing change on their end.

Is this action premium?

No. Edit Conversation runs without per-execution fees on plans that include workflow automation.