Voice AI Outbound Calling Dashboard in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

The Voice AI Outbound Calling Dashboard surfaces every outbound AI call your business places—connected, voicemail, no-answer, or failed—with talk-time, sentiment, and workflow attribution in one view.

The Outbound Calling Dashboard is an analytics view inside Sparkforge's Voice AI suite. It aggregates data for every call your AI agents place and presents it as tiles, charts, and logs that mirror the inbound dashboard.

What you get on the dashboard

Attempted Calls — every dial including connected, voicemail, no-answer, and failed.
Connected Calls — total connections, total and average duration, and daily/weekly/monthly trend charts.
Actions and Sentiment — confirms automation triggers fired and shows positive, neutral, and negative call outcomes.
Detailed Call Logs — sortable by status, workflow name, date, duration, recording, and transcript.

Why it matters

Spot drop-off: high no-answer or voicemail rates point to dialing windows or local-presence issues.
Coach with context: sentiment charts surface friction in real conversations.
Workflow accountability: the Workflow Name column ties every call back to its originating automation.
Apples-to-apples reporting: outbound and inbound metrics align in one schema.

How to open the dashboard

Log in to the desired sub-account.
Go to AI Agents > Voice AI > Dashboards & Logs > Outbound.
Set the Time Range filter (Today, 7 Days, 30 Days, Custom).
Hover any chart for exact counts, or click a tile to jump to filtered Call Logs.
Use the kebab menu to export CSV or share a read-only link.

Filter test vs. live calls

The Call Type filter (borrowed from inbound logs) isolates Test from Live calls so analytics stay clean during build-out.

Frequently Asked Questions

Where is the Outbound Calling Dashboard located?

Inside the sub-account at AI Agents > Voice AI > Dashboards & Logs > Outbound.

What call statuses does the dashboard track?

Connected, Voicemail, No Answer, and Failed for every outbound dial Voice AI places.

Can I tie a call back to the workflow that placed it?

Yes. The Workflow Name column in the Call Logs ties every dial to its originating automation.

Does the dashboard show sentiment?

Yes. Sparkforge detects positive, neutral, and negative sentiment per call and aggregates it into trend charts.

Can I export the data?

Yes. Use the kebab menu on the dashboard to download CSV or share a read-only link with stakeholders.