Kollab Mobile App Quick Start (iOS and Android)
Kollab is the Sparkforge mobile app for communities, courses, and client portals. Install it from the App Store or Google Play, then sign in with the same email and password you use on the web.
Kollab is the Sparkforge mobile app that gives members access to communities, courses, and the client portal from a phone or tablet. Setup takes about two minutes.
Install the app
- iPhone or iPad: open the App Store and search for Kollab by Sparkforge, then tap Download.
- Android: open the Google Play Store and search for Kollab by Sparkforge, then tap Install.
Sign in
You need an existing Sparkforge community, course, or client portal account before signing in. Use the same email and password you use on the web.
- Open Kollab and tap Sign in.
- Enter the email and password tied to your account.
- If you forgot your password, tap Sign in with OTP to receive a one-time code.
- If you belong to multiple domains, scroll the list and pick the one you want to enter.
Switching between groups
If your groups all live under the same sub-account, you can switch between them inside the app without signing out. Groups in different sub-accounts require signing out and selecting the other domain.
Common issues
- Wrong domain on sign-in: sign out and select the correct domain from the list.
- Password reset loop: use the OTP option instead of resetting the password again.
- Account not found: confirm the admin invited the email you are signing in with.
Frequently Asked Questions
Do I need a separate Kollab account?
No. Use the same email and password tied to your Sparkforge community, course, or client portal.
What if I forgot my password?
Tap Sign in with OTP on the login screen and enter the one-time code sent to your email.
Can I belong to more than one domain?
Yes. After signing in, you will see a list of every domain your email is attached to and can pick the one you want.
How do I switch between groups inside the app?
You can switch freely between groups in the same sub-account. Groups in a different sub-account require signing out and selecting the other domain.
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