Set Up Branding for Your Sparkforge Branded Mobile App

By Sparkforge Support Team ·Last reviewed May 3, 2026

The Branded Mobile App ships your business as a real iOS and Android app. Submit branding once, then move through review, 2FA scheduling, and store submission.

A Branded Mobile App is a live mobile app in the Apple App Store and Google Play Store carrying your business's logo, colors, and content. The setup runs through six steps with one team review along the way.

Before you start

Custom code is not supported in the Branded Mobile App.
Branding and profile details cannot be changed after submission, so review carefully.
Watch your email for status updates throughout the process.

Where to find it

Go to Sites > Client Portal > Branded Mobile App.

The setup process

Step 01: Payment Successful

The first step confirms payment is processed. No action needed - move to Step 02.

Step 02: Branding and Profile

Fill in every field in the Branding and Profile sections. This is what your app will look like and represent.

Step 03: Submit Details

Review everything, then click Submit. After submission these details cannot be changed, so double-check before continuing.

Step 04: In Review

The team reviews your submission within five working days. You'll get in-app notifications on status, so check the portal regularly.

Step 05a: Review Failed

If the review fails, click the status to see the reasons. Fix or upload the requested information, review carefully, and resubmit.

Step 05b: Book Slot for 2FA

If the review passes, the status moves to Book Slot for 2FA. Schedule a time slot to receive the two-factor authentication code via email or SMS. Be available during your booked slot.

Step 06: App Submitted to Stores

Your app is submitted to the App Store and Google Play. Store review can take several days depending on the platform. You'll get a notification when the app goes live.

If your subscription pauses or cancels

If something interrupts your Branded Mobile App subscription later, you'll see a warning screen. Click Resubscribe & Reignite My App to reinstate the app.

Frequently Asked Questions

How long does the team review take?

Up to five working days. You'll get in-app notifications when the status changes.

Can I change branding after I submit?

No. Branding and profile details lock at submission. Review every field carefully before clicking Submit.

What happens if the review fails?

Click the status to see what needs to change. Fix or upload the requested information, then resubmit through the same flow.

Why do I have to book a 2FA slot?

Two-factor authentication is required for app store submission security. You schedule a time, then receive the code via email or SMS during that window.

What if my subscription gets paused or cancelled later?

You'll see a warning screen with a Resubscribe & Reignite My App button to reinstate the app and resume service.

Does the Branded App support custom code?

No. The Branded Mobile App does not accept custom code. Branding, content, and configuration are handled through the standard setup flow.