reCAPTCHA Protection for the Voice AI Chat Widget
Sparkforge’s Voice AI chat widget triggers a reCAPTCHA challenge when a visitor connects and disconnects 10 times within 60 seconds. The protection runs automatically and only affects the Voice AI widget.
The Voice AI chat widget in Sparkforge now includes built-in reCAPTCHA protection. When a visitor exhibits rapid connect-and-disconnect behavior, a reCAPTCHA challenge fires to deter automated bots and protect system resources without slowing genuine interactions.
What triggers the challenge
- A visitor starts a Voice AI chat widget call.
- The same visitor connects and disconnects 10 times within 60 seconds.
- After passing the reCAPTCHA, the visitor can continue using the Voice AI widget normally.
Scope
The protection applies only to the Voice AI chat widget. Standard chat widget usage is unaffected. No configuration is required — the protection is on by default for the Voice AI widget type, and the 10-in-60-seconds threshold is fixed.
Frequently Asked Questions
What triggers the reCAPTCHA challenge?
The same visitor connecting and disconnecting from the Voice AI chat widget 10 times within 60 seconds.
Does this affect the standard chat widget?
No. Only the Voice AI chat widget type uses this protection. Standard chat widgets behave the same as before.
Do I need to enable it?
No. reCAPTCHA protection is automatically active for the Voice AI chat widget.
Can the threshold be adjusted?
No. The 10 connect/disconnect cycles in 60 seconds is a fixed value designed to prevent abuse.
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