Inline Forms and Surveys in Sparkforge Emails
Inline form and survey elements live inside Sparkforge emails so contacts respond without leaving the inbox. Use NPS, 5-star, like/dislike, or 1-10 scoring; track every response in the campaign Submissions tab.
Inline forms and surveys collect structured feedback inside the email itself — no landing page required. Sparkforge tracks every submission in the campaign's Submissions tab, with optional redirect URLs for thank-you pages.
What's available
The form/survey element supports several feedback formats:
- 1-10 product or NPS scoring
- 5-star ratings
- Like/dislike
- Custom feedback forms
Use cases include product feedback, service reviews, simple sentiment, and exporting low-rating respondents for follow-up.
Add a form to an email
- Open Marketing > Emails > Campaigns and edit or create a campaign.
- Drag in the Form element.
- Pick the feedback type (NPS, ratings, like/dislike, etc.).
- Customize design, settings, and the form name. The name shows up in stats, so make it specific.
- Optionally set a Success Page URL for the post-submit redirect.
- Send the campaign and watch responses in Campaign Statistics > Submissions.
- Export respondent lists if you need to act on them.
For pre-built forms, jump straight to the submissions page from the campaign stats.
Switch the form type
Click the form element and use the Change Form Type dropdown to swap to a different format. If you switch back to the original type within the same session, your previous settings come back.
Tracking submissions without a redirect
Submissions track the moment a contact clicks the form element — no success URL required. The redirect is purely optional and only controls where the contact lands after they click. Even without a thank-you page, the response shows up under Submissions in your campaign stats.
Frequently Asked Questions
Do I need a custom success URL for tracking?
What feedback formats are supported?
Where do submissions show up?
Can I change the form type after starting?
Can I export low-rating respondents?
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