Inline Forms and Surveys in Sparkforge Emails

By Sparkforge Support Team ·Last reviewed May 3, 2026

Inline form and survey elements live inside Sparkforge emails so contacts respond without leaving the inbox. Use NPS, 5-star, like/dislike, or 1-10 scoring; track every response in the campaign Submissions tab.

Inline forms and surveys collect structured feedback inside the email itself — no landing page required. Sparkforge tracks every submission in the campaign's Submissions tab, with optional redirect URLs for thank-you pages.

What's available

The form/survey element supports several feedback formats:

  • 1-10 product or NPS scoring
  • 5-star ratings
  • Like/dislike
  • Custom feedback forms

Use cases include product feedback, service reviews, simple sentiment, and exporting low-rating respondents for follow-up.

Add a form to an email

  1. Open Marketing > Emails > Campaigns and edit or create a campaign.
  2. Drag in the Form element.
  3. Pick the feedback type (NPS, ratings, like/dislike, etc.).
  4. Customize design, settings, and the form name. The name shows up in stats, so make it specific.
  5. Optionally set a Success Page URL for the post-submit redirect.
  6. Send the campaign and watch responses in Campaign Statistics > Submissions.
  7. Export respondent lists if you need to act on them.

For pre-built forms, jump straight to the submissions page from the campaign stats.

Switch the form type

Click the form element and use the Change Form Type dropdown to swap to a different format. If you switch back to the original type within the same session, your previous settings come back.

Tracking submissions without a redirect

Submissions track the moment a contact clicks the form element — no success URL required. The redirect is purely optional and only controls where the contact lands after they click. Even without a thank-you page, the response shows up under Submissions in your campaign stats.

Frequently Asked Questions

Do I need a custom success URL for tracking?
No. Submissions track on click, with or without a redirect. The success URL only controls where the contact lands after responding.
What feedback formats are supported?
1-10 scoring, NPS, 5-star ratings, like/dislike, and custom feedback forms. Pick whichever matches the question you're asking.
Where do submissions show up?
Under Campaign Statistics > Submissions for the campaign that contained the form. You can filter, view individual responses, and export.
Can I change the form type after starting?
Yes. Use the Change Form Type dropdown on the element. Switching back to the original type in the same session restores your prior settings.
Can I export low-rating respondents?
Yes. Filter the Submissions tab by score and export the list to follow up directly with unhappy contacts.

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