How to Use Member Analytics in Sparkforge Memberships
Member Analytics under Sites → Membership → Analytics shows logins, last access, course progress, and offer performance for every member. Click the eye icon on a row to drill into a single member's lesson-by-lesson activity, mark items complete, and adjust offers.
Member Analytics is the Memberships reporting view that tells you who's active, who's stuck, and which offers are converting. It lives under Sites → Membership → Analytics → Member Analytics.
What you see in the list view
- Member name and email
- Membership start date
- Last access date
- Total logins
- Overall progress (percentage across enrolled products)
Filter by product or offer to focus on a specific cohort. Sort by membership start date to spot patterns over time.
Drill into a member's progress
Click the eye icon on any row to open the member's detail view. You see lesson-by-lesson progress across each product they're enrolled in, with progress bars per category and per product. From here you can:
- Mark a lesson or category as complete on the member's behalf.
- Toggle between products to compare progress.
- Spot stalled members — anyone who completed beginner lessons but never moved to intermediate, for example.
Use cases
- Identify high-value members. Daily logins plus full course completion plus bonus content engagement is your shortlist for advanced tiers, coaching upsells, or testimonials.
- Catch at-risk members. Long gap since last access plus low progress is a re-engagement trigger — drop them into a workflow before they cancel.
- Improve content. Lessons with a consistent drop-off rate across members are signaling something — add a video walkthrough or a worksheet.
- Optimize offers. Compare conversion rates and revenue across offers, then double down on what's working with a limited-time promotion.
Update offers from analytics
The same view lets you edit existing offers — add or remove items, change pricing, or restructure tiers based on what the data shows.
Frequently Asked Questions
Can I track lesson-level progress per member?
Can I mark a lesson complete for a member?
Can I compare offer performance side by side?
How do I find at-risk members?
Can I track login frequency?
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