Enable Sales Receipts for Order Forms and Subscriptions

By Sparkforge Support Team ·Last reviewed May 3, 2026

Automatic Sales Receipts in Sparkforge email a PDF receipt to the buyer for every successful payment — order forms, subscriptions, calendar bookings, and invoices. You can customize the title, numbering, and email template.

Automatic Sales Receipts email a PDF receipt to the buyer after every successful payment in Sparkforge. The setting covers primary, bump, and upsell purchases on 1-step and 2-step order forms, plus subscriptions, calendar appointment payments, and invoice payments.

How to Enable Sales Receipts

Open Payments in the left sidebar.
Click Settings at the top.
Open the Receipts tab.
Toggle Enable automatic sales receipts for payments on.
Click Save.

Customization Options

Custom Title — set a receipt title that matches your brand.
Receipt Numbers — set a prefix and starting number. Numbers must increment, you can’t reset or lower them.
Email Template — design the email body that delivers the PDF, using merge fields for personalization.

How Receipts Are Delivered

Each receipt is generated as a PDF and attached to an email sent to the contact’s email address on file. Buyers can download and save the PDF directly from the email.

How to Disable Automatic Receipts

If you handle receipts manually or via a third-party platform like Stripe:

Open Payments > Settings > Receipts.
Switch Enable automatic sales receipts for payments to OFF.
Click Save.

Internal records aren’t affected. Every successful payment still appears under the Transactions tab — only the outbound email stops.

Verifying Delivery

Open Marketing > Emails > Email Reporting. Filter by recipient email or subject line to see delivery status (delivered, opened, bounced).

Frequently Asked Questions

Can I send receipts only for certain payment types?

No. The toggle applies globally to all payments through order forms, calendar bookings, subscriptions, and invoices. For selective handling, disable automatic receipts and send manually.

Can I add custom fields to a receipt?

Receipts don’t support custom fields beyond standard transaction details. You can customize the surrounding email template with branding and a general message.

How quickly are receipts sent?

Immediately after a successful payment. Actual delivery depends on the recipient’s email server.

Can I lower or reset a receipt number?

No. Receipt numbers always increment and can’t be edited, reset, or overwritten.

If I turn receipts off, do I lose the payment record?

No. Disabling outbound receipts only stops the email. Every payment still records under the Transactions tab.

Does the toggle apply to recurring payments too?

Yes. Once off, automated receipt emails stop for both one-time and recurring payments through your connected gateways.