Conversation AI - Goals, Prompts, & Actions

9 guides covering conversation ai - goals, prompts, & actions on the Sparkforge platform.

• AI Action Logging & Filtering in Conversations AI Action Logs surface every bot-triggered event inside Conversations — workflow triggers, contact field updates, and stop commands — with a filter to isolate o
• AI Prompting 101 in Sparkforge Strong Conversation AI prompts have three parts — Role (who the bot is), Task (what to do, step by step), and Guidelines (hard rules). Layer in repetition, exam
• Add Contact Info Bot Action in Conversation AI The Add Contact Info bot action captures details like address or business name during a Conversation AI chat and writes them to empty contact fields. The bot on
• Auto Follow-Up Action in Sparkforge's Conversation AI Auto Follow-Up lets a Sparkforge Conversation AI bot send timed follow-up messages when a contact stops responding, asks for a callback, or marks themselves bus
• Bot Goals Feature : Complete Guide Bot Goals replaces the old Configure Intent feature in Sparkforge Conversation AI. Run multiple bots for different jobs (Q&A, appointment booking), customize pr
• Conversation AI - Transfer Bot Action The Transfer Bot Action in Sparkforge Conversation AI hands off a chat to a live agent, another bot, a workflow, or a specific user. Configure it inside Bot Goa
• Customize your AI responses using Prompts Open Conversation AI settings in your sub-account, go to Configure Intent, and click Edit Prompt on the intent you want to change. You control the bot persona a
• How to use Conversation AI in your Appointment bookings? Sparkforge Conversation AI can book appointments across SMS, chat, and other channels by collecting contact info, suggesting time slots, and writing to your boo
• Human Handover Action in Sparkforge's Conversation AI Human Handover hands a Conversation AI chat off to a real teammate when the user asks for one, the AI lacks information, or the bot fails to resolve the issue.