How to Forward Calls to Your Sparkforge Phone Number

By Sparkforge Support Team ·Last reviewed May 3, 2026

Dial your carrier's call-forward code (commonly *72) plus your Sparkforge phone number to route incoming calls into Sparkforge Voice AI without changing the number on your business cards.

Call forwarding sends incoming calls from your existing cell or landline to your Sparkforge phone number, where Voice AI handles them. You keep the number printed on your marketing, signage, and directories — Sparkforge does the answering.

Why forward calls into Sparkforge

Voice AI handling: every forwarded call is answered, transcribed, and logged.
Keep your existing number: no reprints, no website edits, no Google Business updates.
Centralized tracking: every call lives in your Sparkforge conversations and CRM.

How forwarding works

When forwarding is on, calls to your personal or business number redirect to your Sparkforge number. The caller hears your Sparkforge greeting and never sees the redirect.

Carrier-specific instructions

Verizon Wireless

All calls: dial *72 + your Sparkforge number, then press Call.
Missed calls only: dial *71 + your Sparkforge number, then press Call.
Turn off: dial *73.

AT&T (Mobile)

All calls: dial *21 + your Sparkforge number, then press Call.
Turn off: dial #21#.

AT&T (Business landline)

Dial *72 and wait for the dial tone.
Enter your Sparkforge number.
Wait for the confirmation tone. The system places a test call — once it's answered, forwarding is active.
Turn off with *73.

T-Mobile

All calls: dial **21*1 + your Sparkforge number + #.
Missed calls only: dial **61*1 + your Sparkforge number + #.
Turn off: dial ##21# or ##61#.

Xfinity Mobile

All calls: *72 + your Sparkforge number.
Missed calls only: *71 + your Sparkforge number.
Turn off: *73.

Spectrum Mobile

All calls: *72 + your Sparkforge number.
Missed calls only: *71 + your Sparkforge number.
Turn off: *73.

Other carriers

If your carrier isn't listed, the standard codes usually work:

All calls: *72 + your Sparkforge number, then *73 to disable.
Missed calls: *92 + your Sparkforge number, then *93 to disable.

If those codes don't take, contact your carrier's support directly.

Frequently Asked Questions

Can I forward calls from multiple numbers to Sparkforge?

Yes. As long as each line supports forwarding, you can route every number to the same Sparkforge phone number.

Will callers know their call was forwarded?

No. Forwarding is silent on the caller's side — they hear your Sparkforge greeting and nothing else.

Can I still place outbound calls from my personal number?

Yes. Forwarding only affects incoming calls. Outbound calls from the original device work normally.

Does call forwarding work internationally?

It depends on your carrier. Confirm international forwarding support and any per-minute fees with your carrier before relying on it.

What happens if I cancel my Sparkforge subscription?

Forwarded calls would still hit a disconnected number. Turn off forwarding before canceling, or update the destination.