Calendar Integration Disconnection Notifications in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

Sparkforge sends email, SMS, and push notifications when a calendar or video integration disconnects, with reconnection steps included. Manage which channels fire under My Profile → Notifications → Calendar.

When a connected calendar or video conferencing integration drops, Sparkforge can alert you by email, SMS, in-app, and push notification so you can reconnect before bookings break.

Supported integrations

  • Google Calendar
  • Outlook Calendar
  • iCloud Calendar
  • Zoom
  • Microsoft Teams

Manage notification preferences

  1. Go to My Profile → Notifications.
  2. Scroll to the Calendar section.
  3. Toggle each channel to match how you want to be alerted:
    • In-App
    • Email
    • SMS

Push notifications fire on both the web app and the mobile app. Email and in-app notifications are on by default.

What you receive

  • Email — the integration name, what stops working, and reconnection steps
  • In-app — a banner on the web and mobile app
  • SMS — sent to the user phone number on file with integration and sub-account details

Things to know

  • Sync disconnect notifications go to the user who owns the integration — not to location or agency admins.
  • SMS only sends if a user phone number is configured at the sub-account level. No number, no SMS.
  • Email and SMS may incur usage charges depending on your account configuration.
  • Update preferences anytime from My Profile → Notifications.

Frequently Asked Questions

Which calendar integrations trigger disconnect alerts?
Google Calendar, Outlook Calendar, iCloud Calendar, Zoom, and Microsoft Teams. Each one fires its own notification when the connection drops.
Who receives the disconnect notification?
Only the user who owns the integration. Location admins and agency admins are not notified for sync disconnects.
How do I turn off SMS alerts?
Open My Profile → Notifications, scroll to Calendar, and toggle SMS off. Email and in-app notifications can be adjusted the same way.
Why did I not receive an SMS alert?
SMS only sends when a user phone number is configured at the sub-account level. If no number is set, the alert is skipped.
Do these notifications cost extra?
Email and SMS alerts may use account messaging credits depending on your configuration. Review your communication settings to see what applies.

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