How to Set Up the Abandoned Checkout Trigger in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

The Abandoned Checkout trigger fires when a shopper enters an email but doesn't pay before your defined window expires. It works for Sparkforge stores and connected platforms like Shopify, so one workflow recovers carts across all sources.

The Abandoned Checkout trigger detects carts that stall after a shopper enters a valid email and lets you launch timed recovery automations. It covers native Sparkforge stores and connected platforms like Shopify under one entry point.

What the Abandoned Checkout trigger does

The trigger fires when a shopper adds items, enters a valid email, but doesn't complete payment within the abandonment window you set. You define the window in minutes, so reminders go out neither too early nor too late.

Why use it

Unified across platforms. One trigger covers Sparkforge stores and external sources like Shopify.
Granular filters. Segment by cart value, country, products, and order source.
Flexible timing. Decide exactly how many minutes count as abandoned.
Better recovery. Timely nudges typically reclaim 10-30% of lost orders.

Legacy Shopify Abandoned Cart trigger

The legacy Shopify Abandoned Cart trigger has been renamed Shopify Abandoned Cart (Deprecating Soon). Existing workflows keep running, but build new recovery automations using Ecommerce Stores > Abandoned Checkout.

How to set it up

Create the workflow. Go to Automation > Workflows, click + Create Workflow, and choose Start from Scratch.
Add a trigger. In the workflow builder, click Add Trigger.
Pick Abandoned Checkout. Under Ecommerce Stores, select Abandoned Checkout.
Name and filter. Give the trigger a name, then add filters for cart value, products, country, or order source.
Set the window. Configure how many minutes must pass with no payment before the cart counts as abandoned.
Build the recovery actions. Add email or SMS steps, wait conditions, and any internal task or CRM updates.
Publish. Save and activate the workflow.

Filter ideas

High-value carts get a personal SMS within 30 minutes; lower-value carts get a discount email after 4 hours.
Filter by product to send replenishment-specific copy.
Filter by order source to keep Shopify and native store messaging separate.

Frequently Asked Questions

When does the Abandoned Checkout trigger fire?

It fires when a shopper adds items, enters a valid email, and then fails to complete payment within the abandonment window you define.

Does this trigger work with Shopify?

Yes. The Abandoned Checkout trigger covers both native Sparkforge Ecommerce stores and connected external stores including Shopify.

Should I keep using the old Shopify Abandoned Cart trigger?

Existing workflows on the legacy trigger keep working, but new recovery workflows should use Ecommerce Stores > Abandoned Checkout.

How long should the abandonment window be?

Most stores see strong recovery with a 30-60 minute window for the first reminder, then follow-ups at 4 and 24 hours. Test what fits your buyers.

Can I personalize messages by cart value?

Yes. Filter the trigger by cart value to route high-value carts into one workflow path and lower-value carts into another.