How to Add a Contact Follower in Sparkforge Workflows
The Add Contact Follower workflow action attaches one or more team members as followers on a contact when a trigger fires. Use it to loop in reps automatically when high-value leads come in.
The Add Contact Follower workflow action attaches followers to a contact based on workflow triggers. Use it to keep the right people in the loop without manual assignment.
How to Configure
Step 1: Pick the action
In the workflow builder, open the actions menu and choose Add Contact Follower from the Contact category.
Step 2: Select followers
Pick one or more team members from the dropdown. Save the action.
Example: Sales Team Collaboration
An operator wants to loop in a rep whenever a high-value lead comes through a form:
- Trigger: Form Submitted on the high-value lead form.
- Action: Add Contact Follower, with both the sales rep and the account manager selected.
When the form fires, both followers attach automatically and start receiving updates on that contact.
Frequently Asked Questions
Can I add multiple followers in one action?
Yes. The dropdown lets you select more than one team member, and all of them are added to the contact at the same time.
Do followers receive notifications?
Yes. Followers get notified about activity on the contact, depending on each user's notification preferences.
Can I add followers conditionally?
Yes. Use if/else branches in the workflow to route different contacts to different Add Contact Follower actions.
How do I remove a follower later?
Use the Remove Contact Follower action in another workflow, or remove them manually from the contact record.
Was this article helpful?
Thanks for the feedback.