How to Send Bulk WhatsApp Campaigns in Sparkforge

Bulk WhatsApp Actions in Sparkforge send approved template messages to many contacts in one pass — directly from Contacts or a Smart List. You can send now, schedule, or drip, and track delivery, reads, errors, and skips per contact.

Recent updates add a runtime template preview, visible category and language, and one-click media replacement.

Before you start

Only approved WhatsApp templates can be used for bulk sends. Meta messaging limits and WhatsApp policies still apply.

Send a bulk WhatsApp message

1. Select contacts

1. Open Contacts.
2. Filter or use a Smart List to narrow the audience.
3. Pick contacts individually or click Select all records.

2. Start the bulk action

1. Click the WhatsApp icon in the Bulk Actions toolbar.
2. Choose Send WhatsApp.

3. Pick and preview a template

1. Select an approved template. A live preview appears with the message body, category (Marketing, Utility, etc.), and language.
2. Enter an Action Name for later reference.
3. Choose how to send: immediately, scheduled, or drip.

4. Replace media (optional)

If the template uses media, click Replace media and pick a file from your device. The swap applies to this campaign only — the approved template is not modified.

5. Launch and monitor

1. Confirm the details to start the campaign.
2. Open Contacts → Bulk Actions, find the campaign, and click View Details or Show Stats.

Campaign statistics

• Total — contacts in the bulk action.
• Pending — message not yet triggered.
• Sent — message dispatched.
• Delivered — received by the contact.
• Read — opened by the contact.
• Error — failed (not on WhatsApp, template issue, Meta limit hit, or account restriction).
• Skipped — excluded (DND, missing phone, or messaging restriction).

Stats can be exported for reporting.

Rate and policy notes

• WhatsApp messages send at up to 1,000 per hour, subject to Meta limits.
• Meta messaging limits cap how many new business-initiated conversations you can start in a rolling 24-hour window.
• Quality rating is based on a seven-day window of customer feedback. A low rating reduces your messaging limit.
• Check current limits in Meta: WhatsApp Manager → Overview Dashboard → Insights.