User Settings

12 guides covering user settings on the Sparkforge platform.

• Admin vs User Roles & Permission Scopes in Sparkforge Sparkforge has agency-level and sub-account-level roles. Agency Admins manage everything globally; Sub-Account Admins have full access inside their assigned acc
• Agency – Managing User Roles & Permissions From Settings > Team, edit a user's Roles and Permissions to set their type (agency or sub-account), role (admin or user), accessible sub-accounts, and module-l
• Authenticator App Support for Two-Factor Authentication (2FA) Sparkforge supports TOTP-based authenticator apps (Google Authenticator, Microsoft Authenticator, Authy, etc.) for two-factor authentication. Scan the QR code f
• Email Signatures in Sparkforge: Setup and Use Each Sparkforge staff user has their own email signature, set in Settings > My Staff. Toggle Enable Signature in All Outgoing Messages to apply it automatically
• Google Login for WL agencies Agency admins can enable Sign in with Google on their Sparkforge white-label domain from Settings > Company > Whitelabel. Users then authenticate via Google OAu
• How to create a user or admin to manage multiple HL locations without giving them agency access? Account-level users get access to specific sub-accounts without seeing agency settings. Set them up under Agency View > Settings > Team by adding a user with Us
• Manage Sub-Account User Roles & Permissions Inside a sub-account, go to Settings > My Staff to assign Admin or User roles, toggle module access, and limit visibility with Only Assigned Data.
• Setting Up Single Sign-On (SSO) on Sparkforge Sparkforge supports OpenID Connect (OIDC) SSO so users can log in with their organizational credentials. Configure the IdP, map user fields, run a test, then en
• Single Sign-On (SSO) on Sparkforge Sparkforge supports OIDC-based Single Sign-On for agencies on the white-label plan. Configure one IdP per agency, map user fields, run a mandatory test, and ena
• Troubleshooting Login Issues in Sparkforge If 2FA codes are not arriving, try Google Sign-In at app.sparkforge.com. Most other login errors come from ISP-level web protection (Verizon Fios, Xfinity, Spec
• Understanding the Agency Owner Role in Your Agency Account: What You Need to Know The Agency Owner is the single primary user on a Sparkforge agency account. They have all Agency Admin permissions plus the exclusive ability to transfer owners
• User Access in Sparkforge | Agency & Sub-Accounts Sparkforge lets you grant access at two levels: agency-wide (Settings > Team) or per sub-account (My Staff). Each user has a type, account assignments, and gran