How to Transfer Community Group Ownership in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

Sparkforge community owners can transfer group ownership to another user with location access. Agency users can also Login As a specific contact and jump from a group card straight to the contact's smartlist.

Sparkforge added three self-service options to community management: ownership transfer, Login As, and contact links from group cards. They cut the manual back-and-forth out of building groups for clients and managing them at scale.

Transfer ownership

The owner of a community group can transfer ownership to any other agency user with access to the location.

Example use case

An agency builds community groups on behalf of clients, then transfers ownership to the client. The client becomes the owner of record, and the agency's name no longer appears as the creator.

Login As a specific contact

An agency user or account owner can log in to a group as a specific contact from the list of associated contacts.

If the agency or location user is associated with more than one contact, Sparkforge shows the full list.
Clicking a contact logs in to the group as that contact.

Use this to QA member-facing experience, troubleshoot reported issues, or post on a client's behalf where appropriate.

Contact links from group cards

Click the owner name on any group card to jump straight to that owner's contact smartlist page in the CRM. No more switching tabs to look up a member's record.

Frequently Asked Questions

Who can receive transferred group ownership?

Any agency or location user with access to the same Sparkforge location as the current owner. The new owner takes over admin rights for the group.

Does ownership transfer notify members?

Members are not notified by default. Pair the transfer with a workflow or manual announcement if you want members to see the change.

When should I use Login As?

Use it to verify what a specific member sees, reproduce a bug they reported, or post on behalf of a client when the workflow calls for it.

How do I find the right contact for Login As?

If the agency or location user has multiple associated contacts, Sparkforge shows the full list when you click Login As. Pick the one whose view you want.

Where does the owner-name link go from a group card?

It opens the contact smartlist page for that owner, so you have full CRM context one click from the community.