How to Organize WhatsApp Templates with Folders in Sparkforge

Sparkforge's WhatsApp template manager supports nested folders, breadcrumb navigation, and inline reporting. Group templates by campaign, department, or use case so they're findable as your library grows — and see delivery metrics right in the templates table without opening separate reports.

Open the WhatsApp template settings

1. Go to Settings in your sub-account.
2. Click the WhatsApp tab.
3. Open the Templates tab.

Create a folder

1. Click Create Folder.
2. Enter a folder name.
3. Click Create.

Create a subfolder

1. Click an existing folder's name to open it.
2. Click Create Folder again to create a subfolder inside it.
3. Name it and click Create.

You can nest folders as deeply as needed.

Move a template into a folder

1. Find the template in the main list or any folder.
2. Click the three-dot menu under Action.
3. Select Move to Folder.
4. Pick the destination folder or subfolder and click Move.

Move a folder into another folder

1. Find the folder in the main list or any parent folder.
2. Click the three-dot menu under Action.
3. Select Move Folder.
4. Pick the destination and click Move.

Reporting in the templates table

Each template row shows:

• Messages Delivered count — at-a-glance template performance
• Weekly Delivery Trends — relative percentage week over week to spot rising or falling usage

Click View Report on any template for full analytics: messages sent, delivered, read, and button clicks. Filter by start and end date.

Note: analytics exclude messages sent to or from the EU, UK, and Japan.

Breadcrumb navigation

The breadcrumb trail shows your current folder path so you can jump back to a parent folder or the root with one click.