Local Presence Dialing in the Sparkforge Mobile App

Local Presence Dialing on the Sparkforge mobile app picks an outbound caller-ID that matches the contact you are calling. The app searches your purchased and verified numbers for the closest area-code match — including city-level on mobile — so the recipient sees a familiar local number instead of an unknown one.

Why it matters

• Higher answer rates from familiar local numbers.
• City-level precision: the app prefers a city match before falling back to state or country.
• International support — uses an in-country number when you dial outside the U.S. or Canada.
• Smart fallback if no area-code match exists.
• Your web app default carries over to mobile automatically.

Fallback logic

1. Exact area-code match in your owned numbers.
2. If none, the number assigned to the user.
3. If still none, the sub-account's primary number.

The result: every call still goes out, even if a perfect local match isn't owned.

City-level precision (mobile only)

The mobile app drills past the state level to find the nearest city number. A call to a 415 lead in San Francisco tries a 415 number first, then any other California number, before falling back further.

Number Picker for one-off overrides

From the call screen, tap the Number Picker to see every dialable number with assignment tags (user, workspace) and number type (Local, Mobile, Toll-Free). Pick a number for a single call — the system reverts to your Local Presence default after the call ends.

How to set it up

1. In the web app, open the Location.
2. Go to Settings → Phone Numbers → Voice → Other Settings → Outbound Call → Default Phone Number for Outbound Calls.
3. Select Local Presence Dialing.
4. Update the Sparkforge mobile app to v4.0.0 or later.
5. Open the app and start calling — Local Presence is active automatically.