How to Delete Contacts and Their Data in Sparkforge

Deleting contacts in Sparkforge removes the record from all campaigns, workflows, and lists. Use it for outdated records, unsubscribed contacts, or fulfilling regulatory data requests. Read this first — deletion is mostly recoverable for the contact itself, but not for the activity history attached to it.

Before you delete

• Only Admins can delete contacts.
• Deleted contacts can be restored within 60 days.
• Associated data — conversations, notes, tasks, activity history — is permanently removed and is not recovered when you restore the contact.
• Export to CSV first if you need a record.

Manual deletion

1. Open Contacts in your Sparkforge dashboard.
2. Select contacts: tick the checkbox in the column header to grab everything on the page (or in the list), or check individual rows.
3. Click Delete at the top of the contact list.
4. Type DELETE to confirm.
5. Watch progress on the Bulk Actions page.

If you don't see the trash icon in a Smart List view, you haven't selected any contacts yet — selection makes the icon appear. If it still doesn't show, you don't have admin permissions; talk to your account administrator.

Restoring deleted contacts

1. Go to Contacts → Restore.
2. Select the contacts to restore.
3. Click Restore.
4. Confirm.

Again: restoring brings the contact record back, not its conversations, notes, or tasks.

Automating deletion with workflows

Useful for cleaning up unsubscribed, inactive, or invalid contacts.

1. Go to Automations → Workflows and create a new workflow.
2. Add the Delete Contact action.
3. Set a trigger — for example, a tag like Unsubscribed, or no engagement after a window.
4. Test, then activate.