How to Build a White-Label Community in Sparkforge

How communities are scoped

A community in Sparkforge runs inside the Client Portal. White-labeling a community means white-labeling the Client Portal domain that hosts it.

Step 1: Open the subaccount

1. Sign in to Sparkforge.
2. Switch to the subaccount where the community will live.
3. Go to Membership > Communities.

Step 2: Set the custom domain

1. Open Community Settings > Domains.
2. Add a custom domain or subdomain, for example community.yourdomain.com.
3. Update DNS at your registrar to point the record to Sparkforge as instructed.

Because communities sit inside the Client Portal, the domain you configure is the Client Portal domain. Members will see your branding instead of a default Sparkforge URL.

Step 3: Create the community

Once the domain resolves, create the community itself under Membership and configure groups, channels, and access rules. Member invitations and login redirects automatically use the white-label domain.

Notes for agencies

If you run a SaaS Mode agency setup, each subaccount can carry its own community domain. That keeps each client's community fully under their brand even though the platform underneath is shared.