How to Configure User Limits for SaaS Sub-Accounts in Sparkforge
SaaS Mode lets you cap the number of sub-account users per plan, with optional overrides on individual sub-accounts. Agency-level users are never restricted.
SaaS Mode in Sparkforge lets you cap the number of users that can be added to sub-accounts. The cap applies to sub-account level users only — you can still add unlimited agency-level users to any sub-account.
Set a user limit on a SaaS plan
- Open the SaaS configurator.
- Click Edit Details on the plan.
- Open the Usage Limits tab.
- Toggle User Limit on and enter the maximum number of users.
- Click Save.
Any new sub-account created on this plan, or upgraded into it, will inherit the limit.
Override the limit for a specific sub-account
- Go to Sub-Accounts at the agency level.
- Click the sub-account.
- On the Manage Client page, scroll to Usage Limits.
- Set the desired limit and click Save.
The override on the Manage Client page beats the plan's default. If the sub-account upgrades to a different plan later, the limit resets to whatever that new plan defines.
What the limit covers
- Counted: Sub-account level users.
- Not counted: Agency-level users with access to the sub-account.
Use this when you're reselling Sparkforge to clients and want to enforce seat caps without restricting your own internal team's access.
Frequently Asked Questions
Does the user limit count agency-level users?
What happens to the override when a sub-account upgrades plans?
Is the user limit on by default?
Where does the per-sub-account override take effect?
Do I need SaaS Mode to set user limits?
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