AI Employee in Sparkforge: Voice, Chat, and Workflow Automation

By Sparkforge Support Team ·Last reviewed May 3, 2026

AI Employee bundles Sparkforge's Voice AI, Conversation AI, Reviews AI, and Content AI under a single billable offering. Enable it at the agency level, then turn it on per sub-account with optional rebilling or a $97/month unlimited reseller plan.

AI Employee is the umbrella for Sparkforge's AI products that share a usage-based or unlimited billing model. Some AI features are now free and no longer counted against AI credits — check the current AI Product Pricing Update before you set rebilling.

What's inside AI Employee

Voice AI — inbound call handling on Sparkforge Phone or Twilio numbers.
Conversation AI — chat across SMS, web chat, and social inbox.
Reviews AI — review responses and reputation workflows.
Content AI — generated copy for emails, posts, and pages.
Funnel & Website AI — page and section generation.

Enable AI Employee at the agency

Click the agency switcher in the top-left and select Switch to Agency View.
Open Settings in the bottom-left.
Open the Company tab and scroll to AI Employee.
Toggle the feature on.

Control access per sub-account

Inside agency settings, the AI Employee tab lists every sub-account with a toggle. Flip it on for the accounts that should have access. Free AI features aren't gated through this toggle — confirm what's still inside AI Employee before you assume access is locked.

Set up rebilling

Each sub-account has its own rebilling toggle. Turn it on and set a multiplier — for example, 2.5x means your client pays $2.50 for every $1 of underlying AI cost. Click Enable Rebilling to save.

Offer the unlimited monthly plan

AI Employee includes an unlimited monthly option for sub-accounts at $97/month per sub-account base cost (AI Voice Agents excluded). To resell it:

From Agency View, open Reselling in the left nav.
Scroll to AI Employee Reselling.
Enter your price in Your Price.
Click Save.

Sub-account users will see the unlimited offer inside Conversation AI, Voice AI, Content AI, and Reviews AI. For example, in a sub-account: open Reputation > Settings > Upgrade to AI Employee to see the price you set.

What customers see

Plan upgrade prompts only appear in products that are still part of AI Employee. If a product moves to free use, the upgrade card disappears. Verify a product is still in scope before you direct a customer there.

Frequently Asked Questions

What is AI Employee in Sparkforge?

It's the bundle covering Voice AI, Conversation AI, Reviews AI, Content AI, and Funnel & Website AI under a single billing model — either usage-based or an unlimited monthly plan.

How much does AI Employee cost?

Pricing varies by product. Sub-accounts can opt into a $97/month unlimited plan covering most AI Employee tools, or pay per usage. Voice AI agents are billed separately.

Are phone and SMS charges included?

No. Calls and SMS are billed through Sparkforge Phone or Twilio independently of AI Employee.

Can I limit AI Employee per sub-account?

Yes. The agency-level AI Employee tab has a toggle per sub-account so you can grant or revoke access individually.

Can I rebill AI Employee usage?

Yes. Set a per-sub-account rebill multiplier (e.g., 2.5x) and Sparkforge handles the markup automatically. You can also resell the unlimited monthly plan at any price you choose.