Agent Logs Metrics Setup in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

Agent Logs Metrics is a customizable dashboard inside Sparkforge that tracks AI agent activity, response times, and channel volume. You build layouts, save filters, and use auto-refresh for live monitoring.

Agent Logs Metrics is a dashboard inside Sparkforge Agent Logs that measures AI agent activity using widgets, filters, and saved layouts. Instead of reviewing one conversation at a time, you get a broader view of performance and operational trends across your AI work.

What Agent Logs Metrics covers

Centralized visibility: Track AI activity from one dashboard instead of clicking through conversations.
Custom views: Build layouts around the metrics that matter most to your team.
Faster issue detection: Spot unusual trends, latency spikes, or heavy tool usage quickly.
Optimization decisions: Compare trends over time and drill into detailed logs when needed.
Real-time awareness: Use auto-refresh to keep the dashboard current during live monitoring.

Dashboard layouts

With Edit Layout, you can:

Add new widgets
Remove widgets you do not need
Drag and drop widgets to reorder
Resize widgets to emphasize priority metrics
Save multiple named layouts for different workflows

Common layout patterns include Voice AI Performance, Agent Studio Efficiency, Executive Summary, and Support Monitoring.

Available metrics

Metric	Description
Conversations Handled	Total AI conversations processed in the selected time range.
AI Messages	Total messages generated by AI agents.
Avg Messages per Conversation	Average messages exchanged per conversation.
Avg Response Time	Average response time across AI agents.
Top Agents	Agents with the highest activity in range.
Top Actions	Most frequently used actions and their average execution latency.
Busiest Hours	Time-of-day breakdown of conversation volume.
Channel Activity	How activity changes across communication channels over time.

How to set it up

Open AI Agents > Agent Logs and select the Metrics tab.
Set filters for the data you want: Time Range, Agents, AI Products, Channels, and Contacts.
Turn on Edit Layout and add, remove, or rearrange widgets. Resize charts so the most important data is easy to scan.
Save separate layouts for different use cases such as live monitoring, executive reporting, or troubleshooting.
Set an auto-refresh interval (30 seconds, 1 minute, 5 minutes, or 15 minutes) when monitoring live activity. Use the refresh icon for an instant update.
Open Sessions when a metric needs deeper investigation, so you can review the conversation behind the trend.

Frequently Asked Questions

What is the difference between Agent Logs Metrics and Sessions?

Metrics gives an aggregated dashboard view of performance and activity. Sessions and execution logs are for inspecting individual conversations or execution steps.

Which filters are available?

Time Range, Agents, AI Products, Channels, and Contacts.

Can I save different dashboard views?

Yes. Create and save multiple named layouts and switch between them as needed.

Does Agent Logs Metrics auto-refresh?

Yes. Auto-refresh options are 30 seconds, 1 minute, 5 minutes, and 15 minutes. You can also refresh manually.

What should I do if I notice a problem in Metrics?

Use the dashboard to spot the trend, then open the relevant Sessions or debugging tools for detailed analysis.