Add Multiple Phone Numbers to a Sparkforge Contact

Sparkforge contacts can store up to 11 phone numbers each. Label every number (Mobile, Work, Home, Landline) and pick one as the Primary. Workflows and outgoing communication default to the Primary unless you configure otherwise.

What it does

• Up to 11 numbers per contact.
• Labels for clarity.
• Primary flag to control default outgoing communication.
• Edit or remove numbers in place.
• Used by workflows, automations, and reports.

Add a phone number

1. Open Contacts and click an existing contact, or create a new one.
2. Scroll to the Phone Numbers section.
3. Click + Add Phone Number.
4. Enter the number and pick a label: Mobile, Home, Landline, or Work.
5. Check Primary to make it the default. Only one number per contact can be Primary at a time.

Edit or remove a number

• Click any number to edit it in place.
• Click the trash icon to delete a number.
• If you delete the Primary, set another number as Primary so workflows have a default.

When this matters

• Sales: reach leads on mobile and work lines without losing the call history.
• Support: backup numbers for clients who change devices often.
• Vendors: separate billing and operations numbers on one record.
• Field service: jobsite contact plus office line for the same customer.

Frequently asked questions

What if I don't set a Primary?

The first number listed is treated as Primary by default for outgoing calls and messages.

Can I reuse a label like "Mobile" across multiple numbers on one contact?

No. Each label can only be used once per contact.

Can I store international numbers?

Yes. Include the country code (for example, +44 for the UK).

Can I reorder numbers?

Numbers display in the order added. To reorder, remove and re-add them in the order you want.

Will workflows use any number besides the Primary?

Workflows use the Primary by default. You can target a specific number in workflow configuration if needed.