How to Add a WhatsApp Chat Widget in Sparkforge
Connect a WhatsApp number in Settings, then create a WhatsApp Chat widget under Sites > Chat Widget. Visitors complete a short form and are handed off to WhatsApp with a message routed to your number.
The WhatsApp chat widget routes website visitors into a WhatsApp thread with your business. Before you start, make sure WhatsApp is enabled and a phone number is connected under Settings > WhatsApp.
Enable the WhatsApp chat widget
- Go to Sites > Chat Widget.
- In the chat widget, set Chat Type to WhatsApp Chat. If no WhatsApp number is configured, Sparkforge redirects you to settings to add one.
- Customize the widget window — text, colors, branding, and the email or phone form. WhatsApp Chat defaults to WhatsApp green; you can override the colors.
- Select the WhatsApp number that will receive inbound messages from the widget.
- Click Save.
How it works
- Embed the widget on a Sparkforge funnel or website by toggling it on in funnel/website settings, or paste the code into the header of an external landing page.
- The widget renders on page load.
- When a visitor submits the form, they're redirected to the WhatsApp web app with a pre-filled message addressed to your selected number.
- The thread shows up in Conversations, where you can reply.
Frequently Asked Questions
Do I need a WhatsApp number to use the widget?
Yes. WhatsApp must be enabled and a phone number connected under Settings > WhatsApp before the widget will route messages.
Can I use this widget on a non-Sparkforge website?
Yes. Paste the embed code into your external landing page's header. The widget loads on page render.
Where do replies show up?
Inbound WhatsApp threads land in your Conversations inbox, where you and your team can reply directly.
Can I customize the widget colors?
Yes, but the default uses WhatsApp's green. You can override the colors and text from the widget window.
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