How to Set Up, Resell, and Troubleshoot Sparkforge Listings

Listings is a local SEO feature that pushes consistent business info (name, address, phone, hours) to 70+ major directories. Agencies can bundle Listings into SaaS plans or resell it per sub-account with custom markup.

What Listings Does

• Creates structured backlinks from 70+ reputable directories.
• Keeps business info consistent across every platform.
• 1-month minimum commitment, low base cost.
• Custom markup for reselling to sub-accounts.
• Pairs well with the Google Business Profile chat widget for inbound messages.

Add Listings to a SaaS Plan

1. Open SaaS Configurator in the agency dashboard.
2. Find the plan and click Edit Details.
3. Go to the Addons section.
4. Check Listings.
5. Click Save Changes.

Set Agency-Wide Default Pricing

1. From agency view, click Reselling.
2. Scroll to Listings.
3. Drag the slider to set client pricing. The panel shows your cost, the client price, and your profit per plan.
4. Click Save.

Override Pricing Per Sub-Account

1. Open Sub-Accounts in agency view.
2. Click the three-dot menu on the sub-account and choose Manage Client.
3. Go to Reselling > Listings.
4. Adjust the pricing slider.

How Clients Activate Listings

1. From inside the sub-account, go to Reputation.
2. Click the Listings tab.
3. Click Activate Listings.
4. Choose a plan, confirm payment, and fill out the listing information form.

Deploy Listings Without Charging the Client

Bundle Listings as part of your services without separate billing.

1. From agency view, open Sub-Accounts and find the sub-account.
2. Click the three-dot menu and choose Manage Client.
3. Top nav: Reselling. Left nav: Listings.
4. Scroll to Deploy Listings Directly.
5. Review the deployment terms, check the agreement box, and click Pay Now.

How Billing Works

Listings reselling has two layers:

• Agency to Sparkforge: monthly charge to your agency wallet.
• Client to Agency: monthly charge through your Stripe integration.

Charges pro-rate so you receive a single invoice per billing period. Each invoice adjusts for previous-cycle sales and prepays the next cycle.

Troubleshooting

Listings show as waiting on customer or partner

Almost always a form data error. Check the listing data for:

• PIN code in the address line field
• PO Box instead of a real address
• Missing suite or shop number
• Improper business name
• Invalid phone number or email

Log into the Listings account and correct the error.

Listings show In-Review

Listings has detected a duplicate for the same address, phone, or email. Follow the resolving listings duplicate guide for next steps.

Listings show Canceled

The client is in a contract with their previous provider that prevents Listings from migrating the listing. Reach out to Sparkforge support.

See which sub-accounts have Listings active

Agency Dashboard > Sub-Accounts > Advanced Filter > Listings.

Connect social profiles

In the sub-account, go to Reputation > Listings. If prompted, click Complete Required Information and open the Social Profiles tab to add Facebook, Instagram, LinkedIn, and other links.

Frequently Asked Questions

How long do Listings take to sync?

Typically 24 to 48 hours. Some platforms can take up to a week.

Can I cancel mid-term?

Yes, but the current billing cycle is non-refundable.

Will Listings overwrite manually created profiles?

It can. Let Listings manage profiles where possible to avoid conflicts.

What happens when business info changes?

Update it inside Listings. The change pushes to every connected directory automatically.