Sparkforge Email: ESP Block Detected — How to Restore Sending
ESP blocks pause email sending when rejection rates exceed 5%. Fix authentication, list quality, and content; submit a support ticket with your subaccount ID and error screenshot to request reinstatement.
Sparkforge enforces an ESP Block policy to protect sender reputation when major providers — Gmail, Yahoo, Outlook — start rejecting your mail. Effective February 12, 2026, sending is automatically suspended when block rates cross defined thresholds.
What you should do now
- Review your bounce classification data.
- Set up SPF, DKIM, and DMARC if you haven't.
- Clean your lists and improve content quality.
- Monitor your ESP block rate closely.
What an ESP block is
ESP blocks happen when major providers reject mail because of:
- Authentication failures (DMARC, SPF, DKIM).
- Poor sender reputation.
- Spam-like content.
- Policy violations.
- Technical configuration problems.
ESP blocks are tracked separately from regular bounces and trigger immediate sending restrictions.
Block thresholds
| ESP Block Rate | Action | Duration | Block Level |
|---|---|---|---|
| 3% | Warning email sent | Immediate notification | Pre-block warning |
| 5% | Sending suspended | 12 hours | 1st block |
| 3% (after 1st block) | Critical warning email | Immediate notification | Pre-2nd block warning |
| 5% (after 1st block) | Sending suspended | 24 hours | 2nd block |
| 3% (after 2nd block) | Final warning email | Immediate notification | Pre-3rd block final warning |
| 5% (after 2nd block) | Permanent suspension | Permanent | 3rd block — final |
All blocks reset after 7 consecutive days with ESP block rates below 1%.
In this release, blocks are temporary — capped at 24 hours. Permanent suspension is not enforced yet.
How a block looks in your account
If sending is blocked, this banner appears at the top of the affected subaccount:
Email sending is blocked due to a high number of spam blocks from email providers.
The block protects deliverability and prevents further reputation damage with ESPs.
How to request an unblock
Permanent unblocking requires manual review by Sparkforge support.
- Contact Sparkforge support.
- Include in the request:
- Subaccount ID
- Screenshot of the block banner
- Submit the ticket for review.
What support reviews
- Email sending history
- Bounce and spam complaint rates
- List acquisition and sending practices
Outcome: your subaccount is either unblocked, or additional remediation is required before reinstatement. Approval is not guaranteed and depends on email best practices.
Why this matters
ESP blocks damage sender reputation permanently. Poor reputation pushes legitimate mail into spam folders, hurts deliverability for the long haul, and can take months to recover. Treat thresholds as a hard ceiling, not a target.
Frequently Asked Questions
When does the new ESP Block policy start?
Will my account be suspended permanently right away?
How do I lower my ESP block rate?
How long until my block resets?
What do I send to support to request reinstatement?
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