Product Reviews and Ratings for Sparkforge Stores

By Sparkforge Support Team ·Last reviewed May 3, 2026

Sparkforge stores include built-in product reviews and ratings. Customers submit a review from the product page, you approve or moderate from Payments > Products > Reviews, and approved reviews show up on product list and detail pages.

Sparkforge store product pages support customer reviews and star ratings out of the box. Customers submit reviews from the product page, you moderate them from a single dashboard, and approved reviews display on both product list and detail pages.

Enable reviews on product pages

In the store builder, open the Product Details page or Product List page and turn on:

  • Show Reviews and Ratings — displays the rating with the count of ratings.
  • Show Ratings Count — toggles the visible review count alongside the stars.

You can style the star color and font directly in the builder preview. Font size is fixed to keep content hierarchy consistent, and the font family matches the page.

How customers submit a review

  1. Customers scroll to the Reviews and Ratings section at the bottom of the product details page.
  2. They click Write a Review.
  3. They fill in Name and Email (required) plus optional Contact Number, Headline, and Description.
  4. After submission, the review enters the moderation queue. The customer sees a confirmation message.

Reviews only appear publicly after you approve them.

Moderate reviews

Open Payments > Products dropdown > Reviews. New submissions land in the Pending section. You can:

  • Approve a review to publish it.
  • Unapprove a review to take it offline without deleting.
  • Move to Trash for removal.
  • Run bulk actions across multiple selected reviews.
  • Reply to a single review from its side panel.

Filter the dashboard by Time Frame, Ratings, Product Name, or Store Name to manage volume.

Notes

  • Approved reviews publish automatically across product list and detail pages where the toggles are on.
  • Reviews are permanently deleted only from the Trash section in the admin preview.
  • Font color is consistent across all reviews — you can't restyle individual entries.

Frequently Asked Questions

Do reviews go live automatically after submission?
No. Every customer review enters the Pending queue first. It only publishes after you approve it from Payments > Products > Reviews.
Can I reply publicly to a review?
Yes. Open the review from the moderation dashboard and use the side panel to add a store owner reply.
Can I customize how the stars look?
You can change the star color and font in the builder preview. Font size is fixed to maintain consistent content hierarchy on the product page.
How do I permanently delete a review?
Move it to Trash from the Reviews dashboard, then permanently delete it from the Trash section in the admin preview.
Can I run bulk approvals?
Yes. Select multiple reviews in the Pending list and use bulk actions to approve, unapprove, or move them to Trash.

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