How to Manage Sub-Account Email Settings and Migrate to Sparkforge Email

Agency Settings > Email Services > Location Settings is the control surface for every sub-account's email provider. From here you filter, migrate, and share dedicated domains.

Filter sub-accounts by email provider

Click Filter on the Location Settings page. The three options are:

• Sparkforge — sub-accounts using Sparkforge as their default email service.
• Mailgun — sub-accounts on Mailgun.
• Other — sub-accounts using a third-party SMTP.

Stack filters to narrow further — by dedicated domain, or by whether email verification is enabled.

Migrate one sub-account

1. Open Agency Settings > Email Services > Location Settings.
2. Find the sub-account and click the Pencil icon.
3. Choose Sparkforge as the provider.
4. Pick a dedicated domain or set Fallback to Default (the agency default domain).
5. Save.

Bulk migrate sub-accounts

1. Filter the sub-accounts you want to move (e.g., Mailgun, optionally narrowed by Mailgun dedicated domain).
2. Click the checkbox next to Location in the table header to select all matching sub-accounts.
3. Click Manage.
4. Under Request type, choose Migrate to LC.
5. Click Confirm, choose the destination dedicated domain, then Confirm again.

Share an agency dedicated domain with sub-accounts

Filter the sub-accounts, click Manage, choose Migrate to LC, and pick the agency dedicated domain. By default the agency's primary dedicated domain is shared with sub-accounts that don't have their own.