How to Set Up Products and Sell Online in Sparkforge

Sparkforge handles physical goods, digital downloads, subscriptions, and one-off services from a single product catalog. Set the product up once, sell it through any checkout.

Create a Product

Step 1: Open Products

Go to Payments > Products and click + Create Product.

Step 2: Product Information

• Include in Online Store: enable to make the product publicly available.
• Title: required. Shows on checkout and listings.
• Description: rich text with formatting.
• Media: image or video, 1024x1024 recommended, under 10MB.
• Enable Product Label: optional badge like New or Top Pick.
• Product Collection: assign to a group for catalog organization.

Step 3: Tax Options

• Product Tax Code: enables automatic tax calculations at checkout.
• Include tax in prices: tax-inclusive or tax-exclusive display.
• Attach Tax Rates: manual rates for non-US buyers.
• Statement Descriptor: override the bank-statement label.

Step 4: Pricing

• Pricing Name: internal label for tiered pricing.
• Type: One time or Recurring. Recurring exposes billing cycles, trials, and setup fees.
• Amount and Compare-at Price for discount displays.
• Currency: cannot be changed after creation.
• Track Inventory: enable to manage stock.

Step 5: Variants

Add variants like Basic, Premium, Pro under an option name (Course Level, Access Plan). Each variant gets its own price, compare-at price, and inventory.

Step 6: SEO

• SEO Title: keyword-driven product title.
• SEO Description: short summary with keywords.
• Handle: URL slug, e.g. /product/my-course.

Step 7: Save

Click Save.

Set Up a Trial

1. Open the product under Payments > Products.
2. Set pricing Type to Recurring.
3. Enter the amount, billing period, and optional setup fee.
4. Enter the trial period in days (e.g., 30 means a 30-day trial).
5. Save.

Make Products Available

Add the product to a website, funnel, or store. For funnels:

1. Open Funnels and pick a funnel.
2. Click the Products tab.
3. Click Add Product, configure, and save.

Add an Order Element

1. Open the funnel page that will host checkout (or create a new step).
2. Add a full-width section, then a one-column row.
3. Add a one-step or two-step order form.
4. Customize, then click Save and Publish.
5. Confirm the product is added to the same page.

FAQ Highlights

Why am I getting a Category ID required error?

This means you're creating a SaaS-related product directly in a sub-account. Create it in the Agency SaaS Configurator first, then import it via Stripe in the sub-account.

Can I change a product's currency?

No. Once created, currency is locked. Create a new product or add a new pricing entry with the desired currency.

Why isn't the Download button showing on a digital product?

The Download button only appears when at least one digital file is uploaded to the product or variant. Upload files to the product, and access activates automatically.

Why aren't my Stripe products importing?

Only recurring/subscription products import from Stripe. Create one-time products directly in Sparkforge and they'll sync to Stripe automatically.

Why is a product grayed out when I add it to an invoice?

Common causes: status set to Draft, billing-type mismatch (one-time vs. recurring), missing pricing, or currency mismatch. Check each before retrying.