Agency-Level Control for Email SMTP Services in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

Sparkforge agencies can now show or hide the Add Email Service button across all sub-accounts from Agency View > Settings > Email Services > Advanced Settings. Existing sub-accounts with email already configured are not affected.

A new agency-level toggle gives you centralized control over Email Services across every sub-account. The setting governs whether sub-accounts see the Add Email Service button, so you no longer have to manage SMTP visibility one account at a time.

Where to Find It

Navigate to Agency View > Settings > Email Services > Advanced Settings.

Default Behavior

New Agencies

  • Toggle is enabled by default.
  • The Add Services button is hidden in sub-accounts.
  • Email Services access is governed entirely from the agency level.

Existing Agencies

  • Toggle is disabled by default.
  • The Add Services button stays visible in sub-accounts so current workflows are not disrupted.
  • No action is required. Sub-accounts already using Email Services keep working.

Per-Sub-Account Override

To enable or disable the button for one sub-account specifically:

  1. Go to Agency View > Sub-Accounts and select the sub-account.
  2. Open Advanced Settings.
  3. Toggle Disable the Add Email Service button in the sub-account Email Service settings.

Sub-account-level overrides take precedence over the global agency setting.

Why It Matters

  • Centralized governance: One toggle covers every sub-account.
  • Cleaner discoverability: All email controls live under Email Services in Agency Settings.
  • Flexible overrides: Sub-accounts can opt in or out where the global setting does not fit.

Frequently Asked Questions

Will this affect sub-accounts already using Email Services?
No. Existing configurations keep working. The toggle only governs visibility of the Add Services button going forward.
Do existing agencies need to do anything?
No. The toggle defaults to disabled for existing agencies, so nothing changes unless you flip it on.
Can a sub-account override the agency setting?
Yes. Use Agency View > Sub-Accounts > Advanced Settings to override the visibility per sub-account.
Where exactly is the new toggle?
Agency View > Settings > Email Services > Advanced Settings.

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