Direct Messages in Sparkforge Communities (GoKollab Chats)

By Sparkforge Support Team ·Last reviewed May 3, 2026

GoKollab Chats is the built-in direct messaging layer for Sparkforge communities. Members who share a community can start a private one-to-one conversation from the discussion page and keep history searchable in their Chats inbox.

GoKollab Chats add private direct messaging inside Sparkforge communities. Members who already share a community can start a one-to-one conversation from any discussion page, keep history in a searchable inbox, and stop bouncing context out to email or external apps.

What GoKollab Chats Does

  • Direct messaging: One-to-one conversations between members of the same community.
  • Centralized inbox: All conversations in one place with search.
  • Searchable history: Pull up past decisions and references quickly.
  • In-app notifications: Get pinged inside GoKollab when a new message arrives.
  • Context preserved: Start a chat from the post you were reading so the conversation stays tied to its source.

How to Use GoKollab Chats

  1. Sign in to Sparkforge and open GoKollab (or log in directly through the GoKollab site).
  2. Open a community discussion page.
  3. Click the Chat button in the top right and pick the member you want to message.
  4. Open your Chats inbox to view, search, and continue conversations.
  5. Confirm in-app notifications are on so you do not miss replies.

GoKollab Chats vs Other Sparkforge Messaging

  • GoKollab Chats: Member-to-member DMs inside a community.
  • Internal Chat: Team communication between users on your Sparkforge account.
  • Chat Widget: Website widget for lead and customer messaging, not member DMs.

Privacy Notes

Direct messages are designed for participant-to-participant communication within a shared community. For workspace policies or compliance requirements, check with your workspace admin before rolling out.

Frequently Asked Questions

Who can I message with GoKollab Chats?
Any member who shares at least one community with you. The contact picker only surfaces people you can already see in a shared community.
Where do I find my chats?
From the GoKollab top bar, open the Chats inbox. Conversations are sorted by recent activity and are fully searchable.
Is this the same as the Sparkforge Chat Widget?
No. The Chat Widget is a website widget for talking to leads and customers. GoKollab Chats is private DMs between community members.
Can my team use GoKollab Chats for internal collaboration?
Use Internal Chat for team communication inside your Sparkforge account. GoKollab Chats is scoped to community members.
Will I be notified about new messages?
Yes. In-app notifications appear inside GoKollab when a new message arrives. Make sure notifications are enabled on your account.

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