How to Send Attachments in Sparkforge Conversations

By Sparkforge Support Team ·Last reviewed May 3, 2026

Attach files to SMS, email, or WhatsApp messages in Sparkforge Conversations from the paperclip menu, the clipboard, or the media library. Files over 20MB convert to media library links automatically.

Attachments in Sparkforge Conversations let you share contracts, brochures, images, and video clips alongside text in any channel. Files that don't fit channel limits get auto-linked from the media library.

What you can attach

Images, PDFs, documents, and video. Email caps direct attachments at 20 MB. SMS has its own size limits. Files over those caps move to the media library and get sent as links.

Why it helps

Share contracts, images, videos, and PDFs without third-party file links.
Upload from your device or pick from the media library.
Auto-handling for oversized files keeps delivery smooth.
Video uploads generate GIF thumbnails for richer email previews.

Attach a file

Open Conversations and select an existing thread or start a new message.
Click the paperclip icon in the SMS or email composer.
Choose a file from your device, or pick one from the media library.
Send.

Paste from clipboard

Copy a file or image on your computer.
Click inside the message composer (SMS, email, or WhatsApp).
Press Ctrl + V (Windows) or Cmd + V (Mac).
The file appears as an attachment.

Clipboard attachments follow the same file type and size limits as everything else in Conversations.

Upload methods

Upload from device — pick a file from local storage.
Media library — reuse a file you already uploaded; no need to re-upload.

Automatic media library uploads

If an SMS attachment or an email attachment over 20 MB is uploaded, Sparkforge moves it to the media library and inserts a link to the file in the message instead of attaching it directly. Delivery stays smooth and you don't hit size errors.

Interactive video thumbnails

Videos uploaded through the media library generate an animated GIF thumbnail. The thumbnail appears in emails so the recipient sees a moving preview instead of a static placeholder.

Frequently Asked Questions

What file types can I send as attachments?

Images, documents, PDFs, and videos. Email is capped at 20 MB direct; larger files auto-move to the media library and send as a link.

How do I find files I uploaded earlier?

They're stored in the media library. Open it from the attachment picker in Conversations and pick the file you want to reuse.

What happens if I attach an email file over 20 MB?

Sparkforge uploads it to the media library and inserts a link in the email so it still delivers without a size error.

Can I send attachments via SMS?

Yes, but SMS has size limits, so files convert to media library links automatically when they're too big for direct delivery.

How do video GIF thumbnails work?

Upload a video through the media library and Sparkforge generates a GIF preview automatically. It shows up in emails to make the message feel less static.