Offer Access Granted Workflow Trigger in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

The Offer Access Granted trigger fires when a contact is granted access to a specified offer. Use it to send welcome emails, notify teams, and update CRM data automatically.

The Offer Access Granted trigger fires a workflow whenever a contact is granted access to a specific offer — typically a course, membership, or digital product. Use it to drive onboarding, internal notifications, and CRM updates without manual handoff.

What the trigger does

When a contact gains access to an offer that matches your filter, the workflow runs. The Offer filter scopes which products fire the trigger so you can build separate flows per offer.

Why use it

  • Instant onboarding — send the welcome email and login details the moment access is granted.
  • Sales and CS alerts — notify the right team so they can follow up while interest is fresh.
  • CRM hygiene — auto-tag the contact, set custom fields, and write reporting data without an ops person watching.
  • Targeted automation — filter by offer so different products run different sequences.

Configure the trigger

  1. Open the workflow builder — Automation section in Sparkforge. Create a new workflow or open an existing one.
  2. Add the trigger — click + Add New Trigger and pick Offer Access Granted.
  3. Name it — something descriptive like 15% Discount Access Granted.
  4. Set the Offer filter — pick the specific offer (for example, Early Bird Discount) that should activate the workflow.
  5. Save — commit the trigger configuration.
  6. Test and publish — run a sample contact through and flip the Publish toggle.

Use cases

Membership welcome

Filter on Premium Membership. The workflow sends a welcome email with login details and links to onboarding content.

Discount alert to sales

Filter on 15% Early Bird Discount. The workflow sends an internal notification to the assigned salesperson so they follow up while the discount is fresh.

Upsell from a basic plan

Filter on Basic Plan. The workflow sends an upgrade email outlining what the customer gets if they move up a tier.

Frequently Asked Questions

What if the same offer is granted to a contact multiple times?
The trigger fires each time access is granted. Use workflow conditions or wait steps if you only want the first event to drive actions.
Can one workflow handle multiple offers?
Yes — leave the Offer filter open or stack filters and branch logic. For very different sequences, build separate workflows per offer.
Does it fire for free offers?
Yes. The trigger watches access changes regardless of whether the offer is paid or free.
What's the difference between Offer Access Granted and Order Placed?
Order Placed fires on purchase events. Offer Access Granted fires when access is provisioned, which can happen via purchase, manual grant, or automation. Use Offer Access for membership and course flows; use Order Placed for commerce workflows.

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