How to Use Conversation AI in the Sparkforge Mobile App

By Sparkforge Support Team ·Last reviewed May 3, 2026

The Sparkforge mobile app supports Conversation AI in suggestive mode, auto-pilot mode, and with feedback for bot training. Available on app version 3.71 or later.

Conversation AI runs inside the Sparkforge mobile app, so you can let it handle replies on supported channels while you're away from your desk. Three modes cover different levels of automation.

Modes

Suggestive mode

The AI drafts a reply for each new message on supported channels. You review the suggestion, tap to send as-is, or edit before sending.

Auto-pilot mode

The AI sends responses automatically to new incoming messages. Use this when you've trained the bot enough to trust it on routine queries.

Feedback and bot training

Rate auto-generated responses to feed back into the model. Better feedback means better suggestions and fewer corrections over time.

Version requirement

Conversation AI in mobile is available on app version 3.71 or later. Update through the App Store or Google Play if you don't see the feature.

Frequently Asked Questions

Which channels does Conversation AI work on in mobile?

It works across the messaging channels supported by Conversation AI on web — SMS, Facebook, Instagram, web chat, and others depending on your connections.

What's the difference between suggestive and auto-pilot mode?

Suggestive mode shows you drafts and waits for approval. Auto-pilot mode sends replies automatically without manual approval.

How do I update the app to get Conversation AI?

Update to version 3.71 or later from the App Store or Google Play. White-label apps need to request the update from their provider.

Can I switch between modes during the day?

Yes. You can flip between suggestive and auto-pilot at any time from the Conversation AI settings in the app.