How to Leave an App Review in Sparkforge Marketplace

By Sparkforge Support Team ·Last reviewed May 3, 2026

Sparkforge Marketplace ratings and reviews are tied to installations, not users. Each install allows one review, and reviews after uninstall must be submitted within 15 days.

Sparkforge Marketplace ratings and reviews let users share feedback on installed apps. The system applies a few automatic rules to keep feedback tied to real usage — no setup or configuration required.

Who can leave a review

  • Agency admins, with or without sub-account access.
  • Users with access to an installed app at the level it's installed.
  • Sandbox accounts cannot submit reviews.

Rating vs. written review

  • Star ratings can be submitted on their own.
  • Written feedback is optional.

When you can submit a review

  • Ratings can be submitted any time after installation.
  • Reviews after uninstalling must be submitted within 15 days.

Review limits

Reviews are tied to installations, not individual users.

  • One review per installation.
  • Agency-level apps: one review per agency.
  • Sub-account apps: one review per sub-account.

Submit a review

  1. Open the Marketplace.
  2. Open an installed app.
  3. Click Rate App.
  4. Select a star rating.
  5. (Optional) Add written feedback.
  6. Click Submit.

Notes

  • Review availability depends on installation status.
  • Review limits cannot be bypassed.
  • Behavior may vary between agency and sub-account contexts.

Frequently Asked Questions

Can I leave multiple reviews for the same app?
No. Each installation allows only one review.
Do I need to write a review to submit a star rating?
No. Star ratings can be submitted without written feedback.
Can sandbox accounts leave reviews?
No. Sandbox accounts can't submit reviews so feedback reflects real user experience.
Can I leave a review after uninstalling an app?
Yes, but only within 15 days of uninstalling.

Was this article helpful?