How to Set Up a Live Chat Widget in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

Create a chat widget under Sites > Chat Widget, customize it, then deploy via embed code or site settings to capture visitor questions in real time.

A live chat widget on your site captures visitor questions before they bounce. Sparkforge ships four widget types: All-in-one, SMS/Email, Live Chat, and WhatsApp.

Create the Widget

Go to Sites > Chat Widget.
Click New and pick Live Chat.
Customize colors, greeting, and brand to match your site.
Click Save.
Click Get Code > Copy to grab the embed snippet.

Deploy via Embed Code

If your site lives in a Sparkforge website or funnel, paste the snippet into the page editor:

Open Sites > Websites or Sites > Funnels.
Edit the site or funnel.
Click the Tracking Code icon (</>).
Paste the widget code and click Save.

Deploy via Site Settings

Skip code entirely if your site lives in Sparkforge:

Open Sites > Websites or Sites > Funnels.
Open the site or funnel settings.
Under Chat Widget, select your widget.
Click Save.

Pick the Right Widget Type

Live Chat: real-time agent conversations during business hours.
SMS/Email: visitor leaves a message that drops into Conversations as SMS or email.
All-in-one: visitor picks the channel they want.
WhatsApp: route the conversation to your connected WhatsApp number.

Frequently Asked Questions

Can I run multiple chat widgets on the same site?

Yes. Sparkforge supports multiple widgets on the same domain, each scoped to different pages or audiences.

Do chat conversations sync to the contact record?

Yes. Every chat creates or updates a contact, and the transcript lives in Conversations.

Can Nimbus AI handle the chat instead of a human?

Yes. Pair the widget with Nimbus to qualify leads, answer FAQs, and book appointments without an agent.

Does the widget work on non-Sparkforge sites?

Yes. Paste the embed code into any HTML page, including WordPress, Shopify, or custom-built sites.