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General Support Info

4 guides covering general support info on the Sparkforge platform.

  • Accessibility Enhancements in the Topbar & Help Drawer Sparkforge added VoiceOver compatibility, keyboard navigation, ARIA labels, and improved focus management to the Topbar and Help drawer. The updates are platfor
  • Having Issues? Get 24/7 Customer Support from Sparkforge Sparkforge support runs 24/7 through live chat, Zoom calls, phone, and tickets. Only agency admins or agency users can open requests, since the team will not ch
  • How to Submit Feedback or Report a Bug in Sparkforge Open Help & Support inside Sparkforge, raise a ticket, and click the upload field. A full-screen capture attaches automatically so support can diagnose the
  • Troubleshooting Zoom Issues in Sparkforge Support Calls If Zoom audio, video, screen sharing, or annotations break during a Sparkforge support call, the fastest fixes are bouncing through a breakout room, checking de
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