How to Create and Use Text Snippets in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

Text Snippets are reusable blocks of message content. Save them once and insert into emails, campaigns, conversations, and workflow messaging actions to keep messaging consistent.

Snippets are reusable text blocks (with optional attachments for campaigns) that you insert into any message editor. They cut down repetitive typing and keep messaging consistent across the team.

What Snippets Are Good For

Standard answers to common questions.
Disclaimers and signatures.
Promotional sections reused across campaigns.
Booking links, pricing language, or other content that has to read the same every time.

Create a Snippet

Open Marketing > Snippets.
Click + Add Snippet.
Fill in:
- Name — descriptive, ideally tied to the use case (e.g., What services do you offer?).
- Body — the message text. Insert Custom Values and Trigger Links to personalize.
- Attachments (optional) — included in campaigns only, not in templates or workflows.
Use the mobile preview pane to check formatting and personalization.
Optional: enter your number and click Send Test.
Click Save.

Note the character count, segment count, and approximate SMS cost shown in the preview before saving.

Insert a Snippet in Conversations

In the Conversations editor, click the snippets icon, search for the snippet, and click to insert. Custom values resolve to the contact's data when the message sends.

Insert a Snippet in a Workflow

Go to Automation > Workflows. Open or create a workflow.
Add a messaging action — Send SMS or Send Email.
In the message composer, click Templates to see all snippets.
Pick the snippet. Save the action.

Attachments by Channel

Where used	Attachments included?
Email Templates	No. Only the text inserts.
Campaign Emails	Yes. Attachments deliver automatically.
Workflow messages	No. Attach files directly in the workflow step.

Manage Your Library

From the Snippets section, edit, rename, or delete snippets. Keep names consistent and prune outdated content so the team always pulls current language.

Frequently Asked Questions

Can I use snippets in both email templates and campaigns?

Yes. Both surfaces support snippet insertion. Attachments come along in campaigns but not in templates.

Do snippet attachments send when used inside a workflow?

No. To attach a file in workflow messaging, add it directly to the workflow email or SMS step.

Is there a limit on how many snippets I can save?

There is no published limit. Keep the library organized so the team finds the right snippet quickly.

Who can create or edit snippets?

Permissions follow your account's user role settings. Adjust roles in the sub-account if specific staff need or shouldn't have access.

Can I add images or formatted text to a snippet?

Yes. Snippets support formatted text and images, so you can build richer reusable blocks.