Conversation AI + Workflows

2 guides covering conversation ai + workflows on the Sparkforge platform.

• Trigger a Workflow within Conversation AI Trigger a Workflow lets a Sparkforge Conversation AI bot fire a published workflow when a customer's intent matches a condition you define. Pair the action with
• Update Conversation AI Bot and Status - Workflow Action The "Update Conversation AI Bot and Status" workflow action assigns a specific bot to a contact and flips its status to Active or Inactive. Use it to route SMS,