How to Schedule Automated Email Reports for Sub-Accounts
Report Scheduler delivers performance dashboard summaries to sub-account admins and users on a daily, weekly, or monthly cadence. Configure it from the agency view by selecting dashboards, frequency, time, and recipients per sub-account.
Report Scheduler in Sparkforge sends performance dashboards to sub-account stakeholders on a recurring schedule. Instead of logging in to check metrics, recipients get a single email with the dashboards you select. Agency-level scheduling controls require the $497/month plan or higher; sub-account users can manage their local schedules without it.
What the Report Includes
Each scheduled email pulls from these dashboards:
- Users
- Contacts
- Outreach
- Submissions
- SMS
- Appointments
- Deal Overview
- Tasks Overdue
- Conversations (Unread + Missed)
Schedule a Report
- Click your account switcher and choose Switch to Agency View.
- Open Sub-Accounts in the left sidebar.
- Click Reports next to the sub-account you want to configure.
- Click Edit Schedule to open the existing setup or start a new one.
- Select the dashboards to include by checking the boxes on each card, or use Select all.
- Click Next in the upper right.
- Enter the email subject line.
- Choose Frequency: Daily, Weekly, or Monthly.
- Set the Next schedule date — this also locks the recurring weekday or day-of-month.
- Pick a delivery time. Reports send in the sub-account's timezone.
- Add recipients in the Recipients field, separating multiple addresses with a comma and space.
- Optionally add an address to Test email and click Send test to preview.
Frequency Logic
- Daily — sends every day at the configured time.
- Weekly — sends on the same weekday as the start date.
- Monthly — sends on the same calendar day as the start date.
Pause or Resume a Schedule
Use the Pause/Resume button on the Reports screen. A pause icon means the schedule is active — click to stop. A play icon means it's paused — click to resume. The schedule stays configured either way.
Verify Delivery
Scroll to the bottom of the Reports screen to see the delivery log, including which addresses received the report. Use this to confirm successful sends and spot configuration issues.
Frequently Asked Questions
Can I send different reports to different sub-accounts?
How do I add multiple report recipients?
Do recipients need special permissions?
What happens when I pause a report?
Can I customize which metrics appear in the report?
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