Appointment Report in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

The Appointment Report sits under Reporting and breaks down bookings by status, source, channel, calendar, user, and day of week. Use it to see what is converting and where cancellations cluster.

The Appointment Report gives you a single view of booking activity across every calendar in your Sparkforge subaccount. Open it under Reporting → Appointment Report in the top menu.

For deeper or fully custom reporting, build a Custom Dashboard with the widgets that matter to your business.

What the report shows

Numeric charts by status

Counts of appointments by booked, confirmed, cancelled, new, and the rest of the status set. Spot drop-off between booked and confirmed at a glance.

Sources and channels

A breakdown of where appointments came from including funnels and users. The channel donut surfaces Event Sync appointments — events with at least one attendee synced in from a connected Google, Outlook, iCloud, or Calendly calendar.

Top performing calendars

The calendars driving the most bookings, ranked. Use this to see which services or staff calendars are pulling weight.

Top 5 users by appointments

Which staff members are landing the most bookings. Easy way to spot top performers worth recognizing.

Most popular days

Which days of the week book heaviest. Use this to staff up on the right days and run promos on the slow ones.

Top 5 calendars by cancellations

Calendars with the highest cancellation counts. Cluster of cancellations on one calendar usually means a process problem worth fixing — confirmation cadence, lead-time, or pricing.

Top 5 calendars by reschedules

Calendars with the most reschedules. Different signal than cancellations, often points to availability or duration mismatches.

Frequently Asked Questions

Where do I find the Appointment Report?

Reporting → Appointment Report in the top menu of your subaccount.

What does Event Sync mean in the channel chart?

Event Sync counts events synced in from a connected third-party calendar (Google, Outlook, iCloud, Calendly) that have at least one attendee.

Can I customize what the Appointment Report shows?

The Appointment Report itself is fixed, but Custom Dashboards let you build widgets that show whatever appointment metrics you need.

How is cancellation data different from reschedule data?

Cancellations are bookings that ended without happening; reschedules are bookings moved to a new time. High cancellations usually flag confirmation or pricing issues; high reschedules usually flag availability mismatches.