WordPress Hosting Feedback Box for Agency Users

By Sparkforge Support Team ·Last reviewed May 3, 2026

Agency users can send feedback on WordPress Hosting from inside the WP dashboard. Submissions route to a dedicated Slack channel for fast triage by the Sparkforge product team.

The Feedback Box is a built-in form inside the Sparkforge WP Hosting dashboard. Agency users send ideas, bug reports, or hosting feedback without leaving WordPress. Submissions route directly to the product Slack channel for fast triage.

What the Agency Feedback Box is

It is a guided form that lives next to the +Create Site button in the WP dashboard. Type your feedback, edit the email if needed, and submit. The team sees it instantly in Slack and routes it to the right engineer.

Why it exists

Seamless integration: the form lives inside WP Hosting — no extra logins or plugins.
Effortless submission: a clean form lets you share an idea or issue in seconds.
Instant routing: each comment lands in a dedicated Slack channel.
Faster improvements: insights reach the right team without delay, tightening the feedback loop.

How to use the Feedback Box

Note: this feature is visible to agency users only.

Log in to your sub-account.
Click the Sites tab.
Click the WordPress tab.
Click the Feedback Box next to the + Create Site button.
Write your idea, issue, or question.
Click Send Message to submit.

You will see a confirmation message — "Thanks for helping us improve!" — once the submission lands.

Frequently Asked Questions

Where do feedback submissions go?

Every submission routes to a dedicated Slack channel monitored by the Sparkforge product team.

Can I edit the email before submitting?

Yes. The form pre-fills your account email but you can edit it before sending.

How do I confirm my feedback went through?

You will see a "Thanks for helping us improve!" confirmation message after a successful submission.

Is the Feedback Box available to non-agency users?

No. The form is visible only to agency users with access to the WP Hosting dashboard.

Can I submit feedback more than once?

Yes. Submit as often as needed — every entry routes to the same Slack channel.